Mointaining representative national samples of customers of 200 companies within the survey for the American Customer Satisfaction Index (ACSI)
dc.contributor.author | Bryant, Barbara Everitt | en_US |
dc.contributor.other | Brown, Janice A. | en_US |
dc.contributor.other | Marsden, Anne S. | en_US |
dc.date.accessioned | 2006-04-26T20:40:28Z | |
dc.date.available | 2006-04-26T20:40:28Z | |
dc.date.issued | 1996 | en_US |
dc.identifier | b1843990.0001.001 | en_US |
dc.identifier.uri | https://hdl.handle.net/2027.42/35443 | |
dc.format.extent | 27512 bytes | |
dc.format.extent | 2601250 bytes | |
dc.format.extent | 979 bytes | |
dc.format.mimetype | text/plain | |
dc.format.mimetype | application/pdf | |
dc.format.mimetype | text/plain | |
dc.language.iso | en_US | en_US |
dc.subject | Digitized working papers. | en_US |
dc.subject | Working paper (University of Michigan. School of Business Administration. Research Support) ; -- no. 9690-01. | en_US |
dc.title | Mointaining representative national samples of customers of 200 companies within the survey for the American Customer Satisfaction Index (ACSI) | en_US |
dc.title.alternative | ACSI. | en_US |
dc.title.alternative | American customer satisfaction index. | en_US |
dc.type | Working Paper | en_US |
dc.subject.hlbsecondlevel | Economics | en_US |
dc.subject.hlbtoplevel | Business | en_US |
dc.contributor.affiliationum | National Quality Research Center; Department of Marketing | en_US |
dc.contributor.affiliationother | no affiliation data available | en_US |
dc.contributor.affiliationother | no affiliation data available | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/35443/2/b1843990.0001.001.pdf | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/35443/1/b1843990.0001.001.txt | en_US |
dc.owningcollname | Business, Stephen M. Ross School of - Working Papers Series |
Files in this item
Remediation of Harmful Language
The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.
Accessibility
If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.