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Communication with Individuals with Intellectual Disabilities and Psychiatric Disabilities: A Summary of the Literature

dc.contributor.authorSchalick, Walton O. III
dc.contributor.authorWestbrook, Cecelia
dc.contributor.authorYoung, Brittany
dc.date.accessioned2012-10-09T14:44:12Z
dc.date.available2012-10-09T14:44:12Z
dc.date.issued2012-08
dc.identifier.urihttps://hdl.handle.net/2027.42/93782
dc.descriptionWP 2012-264en_US
dc.description.abstractGovernmental agencies serve individuals with Intellectual Disabilities (ID) and Psychiatric Disabilities (PD) and must consequently communicate with these individuals at multiple points, from interviews with claims representatives to written notices sent to applicants and beneficiaries about highly complex material. We review the social scientific, survey research-based, cognitive testing-based and other relevant literatures regarding effective communication with these individuals. Given the nature of governmental contact with individuals with ID and PD, particular interest falls upon formal written communication, but other modes of communicating factual information (e.g., telephone, in-person) are also within the scope of this literature review. We evaluate what is known regarding the receptive and expressive communicative capacities of these individuals. We attempt to evaluate what is known about the communicative strategies to determine how the literature may inform a set of evidence-based best practices regarding for effective and efficient communication with individuals with ID and PD.en_US
dc.description.sponsorshipSocial Security Administrationen_US
dc.language.isoen_USen_US
dc.publisherMichigan Retirement Research Center, University of Michigan, P.O. Box 1248, Ann Arbor, MI 48104en_US
dc.relation.ispartofseriesWP 2012-264en_US
dc.subjectIntellectual Disabilitiesen_US
dc.subjectPsychiatric Disabilitiesen_US
dc.subjectDevelopmental Disabilitiesen_US
dc.subjectMental Health Servicesen_US
dc.subjectShared Decision Makingen_US
dc.subjectCommunicationen_US
dc.titleCommunication with Individuals with Intellectual Disabilities and Psychiatric Disabilities: A Summary of the Literatureen_US
dc.typeWorking Paperen_US
dc.subject.hlbsecondlevelPopulation and Demography
dc.subject.hlbtoplevelSocial Sciences
dc.contributor.affiliationotherUniversity of Wisconsin and Central Wisconsin Center for the Developmentally Disableden_US
dc.contributor.affiliationotherMD, PhD Candidate, University of Wisconsinen_US
dc.contributor.affiliationotherMD, PhD Candidate, University of Wisconsinen_US
dc.contributor.affiliationumcampusAnn Arboren_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/93782/1/wp264.pdf
dc.owningcollnameRetirement and Disability Research Center, Michigan (MRDRC)


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