Developing a unifying framework of credibility assessment: Concept, heuristics, and interaction in context.
dc.contributor.author | Hilligoss, Brian | |
dc.contributor.author | Rieh, Soo Young | |
dc.date.accessioned | 2014-04-04T04:11:18Z | |
dc.date.available | 2014-04-04T04:11:18Z | |
dc.date.issued | 2008 | |
dc.identifier.citation | Hilligoss, B. & Rieh, S. Y. (2008). Developing a unifying framework of credibility assessment: Concept, heuristics, and interaction in context. Information Processing and Management, 44(4), 1467-1484. <http://hdl.handle.net/2027.42/106422> | en_US |
dc.identifier.uri | https://hdl.handle.net/2027.42/106422 | |
dc.description.abstract | This article presents a unifying framework of credibility assessment in which credibility is characterized across a variety of media and resources with respect to diverse information seeking goals and tasks. The initial data were collected through information-activity diaries over a 10-day period from 24 undergraduate students at three different colleges. Based on 245 information seeking activities from the diaries, the authors conducted individual interviews with participants and analyzed the transcripts using a grounded theory analysis. Three distinct levels of credibility judgments emerged: construct, heuristics, and interaction. The construct level pertains to how a person constructs, conceptualizes, or defines credibility. The heuristics level involves general rules of thumb used to make judgments of credibility applicable to a variety of situations. Finally, the interaction level refers to credibility judgments based on content, peripheral source cues, and peripheral information object cues. In addition, context emerged as the social, relational and dynamic frames surrounding the information seeker and providing boundaries of credibility judgments. The implications of the framework in terms of its theoretical contribution to credibility research and practices are discussed. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | Elsevier | en_US |
dc.subject | Information Credibility; Credibility Assessment; Information Seeking Behavior | en_US |
dc.title | Developing a unifying framework of credibility assessment: Concept, heuristics, and interaction in context. | en_US |
dc.type | Article | en_US |
dc.subject.hlbsecondlevel | Information and Library Science | |
dc.subject.hlbtoplevel | Social Sciences | |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/106422/1/Hilligoss_Rieh_IPM2008 Developing a unifying.pdf | |
dc.identifier.source | Information Processing and Management | en_US |
dc.owningcollname | Information, School of (SI) |
Files in this item
Remediation of Harmful Language
The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.
Accessibility
If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.