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Unlikely allies: credibility transfer during a corporate crisis

dc.contributor.authorHeinze, Justinen_US
dc.contributor.authorUhlmann, Eric Luisen_US
dc.contributor.authorDiermeier, Danielen_US
dc.date.accessioned2014-05-23T15:59:58Z
dc.date.availableWITHHELD_13_MONTHSen_US
dc.date.available2014-05-23T15:59:58Z
dc.date.issued2014-05en_US
dc.identifier.citationHeinze, Justin; Uhlmann, Eric Luis; Diermeier, Daniel (2014). "Unlikely allies: credibility transfer during a corporate crisis." Journal of Applied Social Psychology (5): 392-397.en_US
dc.identifier.issn0021-9029en_US
dc.identifier.issn1559-1816en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/106978
dc.description.abstractA company that faces a crisis can reestablish trust with stakeholders by announcing an independent investigation by a third party. Announcing an independent investigation, without knowing its outcome, significantly restored attitudes toward the company while an internal investigation was ineffective. Liberals responded most positively to a company that invited an independent investigation by a consumer advocacy group (Study 1). Experimentally activating liberal values using an implicit priming procedure likewise enhanced credibility transfer from a consumer advocacy group's investigation to a company in crisis (Study 2).en_US
dc.publisherSageen_US
dc.publisherWiley Periodicals, Inc.en_US
dc.titleUnlikely allies: credibility transfer during a corporate crisisen_US
dc.typeArticleen_US
dc.rights.robotsIndexNoFollowen_US
dc.subject.hlbsecondlevelPsychologyen_US
dc.subject.hlbtoplevelSocial Sciencesen_US
dc.subject.hlbtoplevelHealth Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/106978/1/jasp12227.pdf
dc.identifier.doi10.1111/jasp.12227en_US
dc.identifier.sourceJournal of Applied Social Psychologyen_US
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dc.owningcollnameInterdisciplinary and Peer-Reviewed


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