Now showing items 21-23 of 23
Setting people up for success: How the Portman Ritz-Carlton hotel gets the best from its people
(Wiley Subscription Services, Inc., A Wiley Company, 2006)
In China, where many multinational companies face a constant shortage of talent and high employee turnover, the Portman Ritz-Carlton Hotel has been able to attract, develop, and retain high-quality talent to deliver excellent ...
Radical HRM innovation and competitive advantage: The Moneyball story
(Wiley Subscription Services, Inc., A Wiley Company, 2006)
Moneyball (Lewis, 2003), a New York Times bestseller, is a book about baseball. When read through a broader lens, however, Moneyball is also a book about innovation, resistance to change, competitive advantage, achieving ...
The Construction of Preference in Engineering Design and Implications for Green Products
(2008)
This dissertation incorporates the construction of preference into engineering design methodology. Currently, engineers view customer preferences as existing a priori, evoking metaphors such as “need-finding.” For some ...