Final Report: Ask a Librarian Email Reference Service User Feedback (Winter 2017)

Reiman-Sendi, Karen A; Stuit, Martha; Tuckett, Harold

Final Report: Ask a Librarian Email Reference Service User Feedback (Winter 2017)

dc.contributor.author	Reiman-Sendi, Karen A
dc.contributor.author	Stuit, Martha
dc.contributor.author	Tuckett, Harold
dc.date.accessioned	2017-12-14T18:19:13Z
dc.date.available	2017-12-14T18:19:13Z
dc.date.issued	2017-04
dc.identifier.uri	https://hdl.handle.net/2027.42/139891
dc.description.abstract	Starting in fall 2016, the University of Michigan Library's Ask a Librarian email reference service providers sought feedback about users’ motivation for seeking help via email. Email service providers invited users to provide feedback by including an invitation when responding to email replies. This report covers user feedback on the Ask a Librarian email reference service from January 1, 2017 through March 31, 2017 (winter semester). It provides some comparisons to the data collected during fall semester 2016 (the interim report).	en_US
dc.language.iso	en_US	en_US
dc.subject	virtual reference	en_US
dc.title	Final Report: Ask a Librarian Email Reference Service User Feedback (Winter 2017)	en_US
dc.type	Other	en_US
dc.subject.hlbsecondlevel	Information and Library Science
dc.subject.hlbtoplevel	Social Sciences
dc.contributor.affiliationum	Library, University of Michigan	en_US
dc.contributor.affiliationumcampus	Ann Arbor	en_US
dc.description.bitstreamurl	https://deepblue.lib.umich.edu/bitstream/2027.42/139891/1/FinalAskEmailReportWinter2017.pdf
dc.description.filedescription	Description of FinalAskEmailReportWinter2017.pdf : Report of a user feedback survey.
dc.owningcollname	Library (University of Michigan Library)

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