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Final Report: Ask a Librarian Email Reference Service User Feedback (Winter 2017)
dc.contributor.authorReiman-Sendi, Karen A
dc.contributor.authorStuit, Martha
dc.contributor.authorTuckett, Harold
dc.date.accessioned2017-12-14T18:19:13Z
dc.date.available2017-12-14T18:19:13Z
dc.date.issued2017-04
dc.identifier.urihttps://hdl.handle.net/2027.42/139891
dc.description.abstractStarting in fall 2016, the University of Michigan Library's Ask a Librarian email reference service providers sought feedback about users’ motivation for seeking help via email. Email service providers invited users to provide feedback by including an invitation when responding to email replies. This report covers user feedback on the Ask a Librarian email reference service from January 1, 2017 through March 31, 2017 (winter semester). It provides some comparisons to the data collected during fall semester 2016 (the interim report).en_US
dc.language.isoen_USen_US
dc.subjectvirtual referenceen_US
dc.titleFinal Report: Ask a Librarian Email Reference Service User Feedback (Winter 2017)en_US
dc.typeOtheren_US
dc.subject.hlbsecondlevelInformation and Library Science
dc.subject.hlbtoplevelSocial Sciences
dc.contributor.affiliationumLibrary, University of Michiganen_US
dc.contributor.affiliationumcampusAnn Arboren_US
dc.description.bitstreamurlhttps://deepblue.lib.umich.edu/bitstream/2027.42/139891/1/FinalAskEmailReportWinter2017.pdf
dc.description.filedescriptionDescription of FinalAskEmailReportWinter2017.pdf : Report of a user feedback survey.
dc.owningcollnameLibrary (University of Michigan Library)


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Report of a user feedback survey.
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