Transforming an Organization through Service and Space Design Strategy
dc.contributor.author | Vacek, Rachel | |
dc.contributor.author | Puckett Rodgers, Emily | |
dc.contributor.author | Sitar, Meghan | |
dc.date.accessioned | 2018-03-07T15:48:13Z | |
dc.date.available | 2018-03-07T15:48:13Z | |
dc.date.issued | 2018-03-07 | |
dc.identifier.uri | https://hdl.handle.net/2027.42/142413 | |
dc.description | This presentation was given at the Designing for Digital conference in Austin, TX, on Wednesday, March 7, 2018. | en_US |
dc.description.abstract | Learn how one library is engaging with its user community to implement a service framework to transform its organizational capacity to design, deliver, and iterate high quality virtual and physical services in 21st century learning and research environments. This framework, through pilots and prototypes, informs future space transformations and will help create aligned and impactful user experiences. Presenters will share strategies and UX tools for engaging an organization in this type of work. | en_US |
dc.language.iso | en_US | en_US |
dc.rights | Attribution-NonCommercial-ShareAlike 4.0 International | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/4.0/ | * |
dc.subject | service design | en_US |
dc.subject | user experience | en_US |
dc.subject | academic libraries | en_US |
dc.title | Transforming an Organization through Service and Space Design Strategy | en_US |
dc.type | Presentation | en_US |
dc.subject.hlbsecondlevel | Information and Library Science | |
dc.subject.hlbtoplevel | Social Sciences | |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationum | Library, University of Michigan | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | https://deepblue.lib.umich.edu/bitstream/2027.42/142413/1/d4d_sdtf_final.pdf | |
dc.identifier.orcid | https://orcid.org/0000-0003-2574-2230 | en_US |
dc.identifier.orcid | https://orcid.org/0000-0002-2972-3427 | en_US |
dc.identifier.orcid | https://orcid.org/0000-0001-5960-2506 | en_US |
dc.description.filedescription | Description of d4d_sdtf_final.pdf : Presentation slides | |
dc.identifier.name-orcid | Vacek, Rachel; 0000-0003-2574-2230 | en_US |
dc.identifier.name-orcid | Rodgers, Emily; 0000-0001-5960-2506 | en_US |
dc.identifier.name-orcid | Sitar, Meghan; 0000-0002-2972-3427 | en_US |
dc.owningcollname | Library (University of Michigan Library) |
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