The Impact of Enterprise Social Media Identity on Job Performance and Job Satisfaction

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dc.contributor.author Alahmad, Rasha
dc.contributor.author Carter, Michelle
dc.contributor.author Pierce, Casey
dc.contributor.author Robert, Lionel + Jr.
dc.date.accessioned 2018-05-18T00:36:55Z
dc.date.available 2018-05-18T00:36:55Z
dc.date.issued 2018-05-17
dc.identifier.citation Alahmad, R., Pierce, C., Carter, M. and Robert, L. P. (2018). The Impact of Enterprise Social Media Identity on Job Performance and Job Satisfaction, Proceedings of the 24th Americas Conference on Information Systems, Aug 16-18, New Orleans, LA. en_US
dc.identifier.uri http://hdl.handle.net/2027.42/143815
dc.identifier.uri http://aisel.aisnet.org/amcis2018/SocialComputing/Presentations/9/
dc.description.abstract Although organizations are increasingly employing enterprise social media (ESM) as a collaborative technology to help workers to accomplish their work, we know very little about the impact of this technology on job performance and job satisfaction. This paper draws on IT identity theory to understand just how ESM identity impacts co-worker support, job performance, and job satisfaction. ESM identity is defined as the extent to which a worker views use of ESM as integral to his or her sense of self. This paper has two objectives: 1) to examine the impact of ESM identity on co-worker support; 2) examine the impact of ESM identity on job performance and job satisfaction via co-worker support. When conducing a survey to test our model of ESM identity, we found that ESM identity positively impacts co-worker support. Further, co-worker support mediates the relationship between ESM identity and job performance and job satisfaction. en_US
dc.language.iso en_US en_US
dc.publisher AMCIS 2018 en_US
dc.subject Enterprise social media en_US
dc.subject social media en_US
dc.subject co-worker support en_US
dc.subject job satisfaction en_US
dc.subject job performance en_US
dc.subject IT identity en_US
dc.subject social media platform en_US
dc.subject technology use en_US
dc.subject collaborative technology en_US
dc.subject social technology en_US
dc.subject identity en_US
dc.subject information systems en_US
dc.subject ESM identity en_US
dc.subject Yammer en_US
dc.subject IBM connection en_US
dc.subject Slack en_US
dc.subject Jive en_US
dc.subject Chatter en_US
dc.subject Facebook en_US
dc.subject organization communication en_US
dc.title The Impact of Enterprise Social Media Identity on Job Performance and Job Satisfaction en_US
dc.type Article en_US
dc.subject.hlbsecondlevel Information and Library Science
dc.subject.hlbtoplevel Social Sciences
dc.description.peerreviewed Peer Reviewed en_US
dc.contributor.affiliationum Information, School of en_US
dc.contributor.affiliationum Washington State University en_US
dc.contributor.affiliationumcampus Ann Arbor en_US
dc.description.bitstreamurl https://deepblue.lib.umich.edu/bitstream/2027.42/143815/1/Alahmad et al. 2018.pdf
dc.identifier.source Proceedings of the 24th Americas Conference on Information Systems en_US
dc.identifier.orcid 0000-0002-1410-2601 en_US
dc.owningcollname Information, School of (SI)
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