The Impacts of Platform Quality on Gig Workers’ Autonomy and Job Satisfaction

Deep Blue Home

Show simple item record

dc.contributor.author Kim, Sangmi
dc.contributor.author Marquis, Elizabeth
dc.contributor.author Alahmad, Rasha
dc.contributor.author Pierce, Casey
dc.contributor.author Robert, Lionel + "Jr"
dc.date.accessioned 2018-09-10T20:55:46Z
dc.date.available 2018-09-10T20:55:46Z
dc.date.issued 2018-09-10
dc.identifier.citation Kim, S.,Marquis, E., Alahmad, R., Pierce, C., Robert, L. P. 2018. The Impacts of Platform Quality on Gig Workers’ Autonomy and Satisfaction, Proceedings of the 21th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW 2018), November 3–7, 2018, Jersey City, NJ, USA. en_US
dc.identifier.uri http://hdl.handle.net/2027.42/145612
dc.description.abstract Gig economy jobs rely heavily on the use of platforms including mobile applications. Even though such platforms are necessary to participate in the gig economy, we know very little about how the quality of these platforms affects gig workers. Drawing from a survey of Uber drivers, in this paper we examine the impacts of platform quality on gig workers’ job autonomy and job satisfaction. Preliminary results suggest that gig workers working in the high quality of platforms are more likely to have greater job autonomy and satisfaction. This study contributes to the literature by identifying platform quality as an important factor of gig workers’ job autonomy and satisfaction and suggesting possible applications of the preliminary findings in future research. en_US
dc.language.iso en_US en_US
dc.publisher CSCW '18 Companion en_US
dc.subject Gig economy en_US
dc.subject Platform quality en_US
dc.subject Worker outcomes en_US
dc.subject Job autonomy en_US
dc.subject Job satisfaction en_US
dc.subject Uber en_US
dc.subject Sharing Economy en_US
dc.subject platformization en_US
dc.subject Future or Work en_US
dc.subject digitization of work en_US
dc.subject system quality en_US
dc.title The Impacts of Platform Quality on Gig Workers’ Autonomy and Job Satisfaction en_US
dc.type Article en_US
dc.subject.hlbsecondlevel Information and Library Science
dc.subject.hlbtoplevel Social Sciences
dc.description.peerreviewed Peer Reviewed en_US
dc.contributor.affiliationum Information, School of en_US
dc.contributor.affiliationumcampus Ann Arbor en_US
dc.description.bitstreamurl https://deepblue.lib.umich.edu/bitstream/2027.42/145612/1/cscwp044-kimA.pdf
dc.identifier.doi 10.1145/3272973.3274050
dc.identifier.source Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2018), November 3–7, 2018, Jersey City, NJ, USA. en_US
dc.identifier.orcid 0000-0002-1410-2601 en_US
dc.identifier.name-orcid Robert, Lionel P.; 0000-0002-1410-2601 en_US
dc.owningcollname Information, School of (SI)
 Show simple item record

This item appears in the following Collection(s)


Search Deep Blue

Browse by

My Account

Information

Coming Soon


MLibrary logo