Crowdsourcing Controls: A Review and Research Agenda for Crowdsourcing Controls Used for Macro-tasks
Robert, Lionel + "Jr"
2019-08-08
Citation
Robert, L. P. (2019). Crowdsourcing Controls: A Review and Research Agenda for Crowdsourcing Controls used for Macro-tasks In J. Khan, I. Lykourentzou, K. Papangelis & P. Markopoulos (Eds.), Macro-task Crowdsourcing: Engaging the Crowds to Address Complex Problems. Springer Human Computer Interaction Series. Springer Nature Switzerland AG. Chan, Switzerland.
Abstract
Crowdsourcing—the employment of ad hoc online labor to perform various tasks—has become a popular outsourcing vehicle. Our current approach to crowdsourcing—focusing on micro-tasks—fails to leverage the potential of crowds to tackle more complex problems. To leverage crowds to tackle more complex macro tasks requires a better comprehension of crowdsourcing controls. Crowdsourcing controls are mechanisms used to align crowd workers’ actions with predefined standards to achieve a set of goals and objectives. Unfortunately, we know very little about the topic of crowdsourcing controls directed at accomplishing complex macro tasks. To address issues associated with crowdsourcing controls formacro-tasks, this chapter has several objectives. First, it presents and discusses the literature on control theory. Second, this chapter presents a scoping literature review of crowdsourcing controls. Finally, the chapter identifies gaps and puts forth a research agenda to address these shortcomings. The research agenda focuses on understanding how to employ the controls needed to perform macro-tasking in crowds and the implications for crowdsourcing system designers.Publisher
Springer Nature
ISSN
978-3-030-12334-5
Subjects
Crowdsourcing controls Crowdsourcing controls micro-tasks Macro-tasks crowds crowdsourcing systems online labor Digital platforms CrowdFlower Mechanical Turk Crowdcrafting MobileWorks Control Theory Organizational Controls Control Systems Clan control organizational rules Market control systems informal control formal control Bureaucratic control systems monitoring Formality of Controls Behavior controls Input controls Output controls Control Source Control Unit of Analysis Crowdsourcing Literature Review Sub-crowds Platform Controls DE-CoRe Control Framework Artificial Intelligence Control Systems Meta-control Theory crowd norms crowd values GitHub
Types
Book Chapter
Metadata
Show full item recordShowing items related by title, author, creator and subject.
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Song Kwon, Jean Young (2019)
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Lee, David (2013)
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Zhang, Ark Fangzhou; Livneh, Danielle; Budak, Ceren; Robert, Lionel + Jr.; Romero, Daniel (ACM, 2017-11-01)
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