Emotional Carrying Capacity in Virtual Teams: Developing a Capability to Constructively Share a Range of Emotions
dc.contributor.author | Sangmi, Kim | |
dc.contributor.author | Robert, Lionel + "Jr" | |
dc.date.accessioned | 2019-09-25T16:17:11Z | |
dc.date.available | 2019-09-25T16:17:11Z | |
dc.date.issued | 2019-09-25 | |
dc.identifier.citation | Sangmi, K. and Robert, L. P. (2019). Emotional Carrying Capacity in Virtual Teams: Developing a Capability to Constructively Share a Range of Emotions, Proceedings of the 38th International Conference on Information Systems, Dec 15-18, München, Germany. | en_US |
dc.identifier.uri | https://hdl.handle.net/2027.42/150856 | |
dc.description.abstract | In the present study, we aim to understand the development of emotional carrying capacity in virtual teams and its effects on team performance. Although the team capability enabling team members to share a range of emotions with their teammates in a more constructive manner has been found to promote positive team processes and performance, there is little knowledge about what strengthens this capability. To expand the understanding, we propose a research model to examine the effects of surface acting and deep acting which are two forms of emotional labor—and team emotional intelligence on emotional carrying capacity. We will investigate those relationships using different task types and communication environments (face-to-face vs. computer-mediated environment). We will conduct a lab experiment with a within subject design to test the research model and hypotheses. This study will contribute to the literature on virtual teams and high-quality relationships. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | ICIS 2019 | en_US |
dc.subject | Virtual team | en_US |
dc.subject | emotional carrying capacity | en_US |
dc.subject | emotional interaction | en_US |
dc.subject | emotional labor | en_US |
dc.subject | emotional intelligence | en_US |
dc.subject | Computer Supported Collaborative Work | en_US |
dc.subject | computer mediated communication teams | en_US |
dc.subject | online communications | en_US |
dc.subject | virtual communications | en_US |
dc.subject | Team Emotional Intelligence | en_US |
dc.subject | Team Emotions | en_US |
dc.subject | Computer-mediated Interaction | en_US |
dc.subject | workgroups | en_US |
dc.subject | virtual groups | en_US |
dc.subject | teamwork | en_US |
dc.title | Emotional Carrying Capacity in Virtual Teams: Developing a Capability to Constructively Share a Range of Emotions | en_US |
dc.title.alternative | Developing a Capacity to Constructively Share a Range of Emotions: Emotional Carrying Capacity in Virtual Teams | en_US |
dc.type | Conference Paper | en_US |
dc.subject.hlbsecondlevel | Information and Library Science | |
dc.subject.hlbtoplevel | Social Sciences | |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationum | Information, School of | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | https://deepblue.lib.umich.edu/bitstream/2027.42/150856/1/Kim and Robert 2019.pdf | |
dc.identifier.source | Fortieth International Conference on Information Systems | en_US |
dc.identifier.orcid | 0000-0002-1410-2601 | en_US |
dc.description.filedescription | Description of Kim and Robert 2019.pdf : Main file | |
dc.identifier.name-orcid | Robert, Lionel P.; 0000-0002-1410-2601 | en_US |
dc.owningcollname | Information, School of (SI) |
Files in this item
Remediation of Harmful Language
The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.
Accessibility
If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.