Herding a Deluge of Good Samaritans: How GitHub Projects Respond to Increased Attention

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dc.contributor.author Maldeniya, Danaja
dc.contributor.author Budak, Ceren
dc.contributor.author Robert, Lionel "Jr."
dc.date.accessioned 2020-02-12T20:45:50Z
dc.date.available 2020-02-12T20:45:50Z
dc.date.issued 2020-02-12
dc.identifier.citation Maldeniya, D., Budak, C., Robert, L. P. and Romero, D. (2020). Herding a Deluge of Good Samaritans: How GitHub Projects Respond to Increased Attention, Proceedings of The Web Conference 2020, April 20-24, 2020, Taipei, Taiwan. https://doi.org/10.1145/3366423.3380272 en_US
dc.identifier.uri http://hdl.handle.net/2027.42/153786
dc.description.abstract Collaborative crowdsourcing is a well-established model of work, especially in the case of open source software development. The structure and operation of these virtual and loosely-knit teams differ from traditional organizations. As such, little is known about how their behavior may change in response to an increase in external attention. To understand these dynamics, we analyze millions of actions of thousands of contributors in over 1100 open source software projects that topped the GitHub Trending Projects page and thus experienced a large increase in attention, in comparison to a control group of projects identified through propensity score matching. In carrying out our research, we use the lens of organizational change, which considers the challenges teams face during rapid growth and how they adapt their work routines, organizational structure, and management style. We show that trending results in an explosive growth in the effective team size. However, most newcomers make only shallow and transient contributions. In response, the original team transitions towards administrative roles, responding to requests and reviewing work done by newcomers. Projects evolve towards a more distributed coordination model with newcomers becoming more central, albeit in limited ways. Additionally, teams become more modular with subgroups specializing in different aspects of the project. We discuss broader implications for collaborative crowdsourcing teams that face attention shocks. en_US
dc.description.sponsorship National Science Foundation Grant No. IIS-1617820. en_US
dc.language.iso en_US en_US
dc.publisher WWW 2020 en_US
dc.subject collaborative crowdsourcing en_US
dc.subject crowdsourcing en_US
dc.subject crowds en_US
dc.subject crowdwork en_US
dc.subject open source software development en_US
dc.subject open source community en_US
dc.subject virtual teams en_US
dc.subject software development en_US
dc.subject GitHub en_US
dc.subject open source software projects en_US
dc.subject Trending Projects en_US
dc.subject teamwork en_US
dc.subject organizational change en_US
dc.subject attention shocks en_US
dc.subject Collaborative work en_US
dc.subject groupwork en_US
dc.subject online collaboration en_US
dc.subject computer supported collaborative work en_US
dc.subject collaborative work en_US
dc.subject computer mediated communication en_US
dc.subject computer mediated communication teams en_US
dc.subject open source communities en_US
dc.subject software project management en_US
dc.subject software management en_US
dc.subject Trending Github Projects en_US
dc.subject crowd shocks en_US
dc.subject crowd change en_US
dc.subject open source crowd management en_US
dc.subject open source crowd work en_US
dc.title Herding a Deluge of Good Samaritans: How GitHub Projects Respond to Increased Attention en_US
dc.type Conference Paper en_US
dc.subject.hlbsecondlevel Information and Library Science
dc.subject.hlbtoplevel Social Sciences
dc.description.peerreviewed Peer Reviewed en_US
dc.contributor.affiliationum Information, School of en_US
dc.contributor.affiliationum College of Engineering en_US
dc.contributor.affiliationumcampus Ann Arbor en_US
dc.description.bitstreamurl https://deepblue.lib.umich.edu/bitstream/2027.42/153786/1/Maldeniya et al. 2020.pdf
dc.identifier.doi https://doi.org/10.1145/3366423.3380272
dc.identifier.source Proceedings of The Web Conference 2020 en_US
dc.identifier.orcid 0000-0002-1410-2601 en_US
dc.description.filedescription Description of Maldeniya et al. 2020.pdf : Main Article
dc.owningcollname Information, School of (SI)
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