View Item 

Show simple item record

What We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors
dc.contributor.authorSguera, Francesco
dc.contributor.authorBagozzi, Richard P.
dc.contributor.authorHuy, Quy N.
dc.contributor.authorBoss, R. Wayne
dc.contributor.authorBoss, David S.
dc.date.accessioned2020-07-02T20:33:22Z
dc.date.availableWITHHELD_13_MONTHS
dc.date.available2020-07-02T20:33:22Z
dc.date.issued2020-07
dc.identifier.citationSguera, Francesco; Bagozzi, Richard P.; Huy, Quy N.; Boss, R. Wayne; Boss, David S. (2020). "What We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors." Applied Psychology 69(3): 854-880.
dc.identifier.issn0269-994X
dc.identifier.issn1464-0597
dc.identifier.urihttps://hdl.handle.net/2027.42/155930
dc.publisherWiley Periodicals, Inc.
dc.publisherHemisphere
dc.titleWhat We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors
dc.typeArticle
dc.rights.robotsIndexNoFollow
dc.subject.hlbsecondlevelPsychology
dc.subject.hlbtoplevelSocial Sciences
dc.description.peerreviewedPeer Reviewed
dc.description.bitstreamurlhttps://deepblue.lib.umich.edu/bitstream/2027.42/155930/1/apps12208_am.pdf
dc.description.bitstreamurlhttps://deepblue.lib.umich.edu/bitstream/2027.42/155930/2/apps12208.pdf
dc.identifier.doi10.1111/apps.12208
dc.identifier.sourceApplied Psychology
dc.identifier.citedreferenceRobinson, S.L., & Bennett, R.J. ( 1995 ). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38 ( 2 ), 555 – 572.
dc.identifier.citedreferenceRobinson, S.L., & O’Leary‐Kelly, A.M. ( 1998 ). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41 ( 6 ), 658 – 672.
dc.identifier.citedreferenceRosenthal, R., Hall, J.A., DiMatteo, M.R., Rogers, P.L., & Archer, D. ( 1979 ). Sensitivity to nonverbal communication: The PONS test. Baltimore, MD: Johns Hopkins University Press.
dc.identifier.citedreferenceSchwarz, N. ( 1990 ). Feelings as information: Informational and motivational functions of affective states. In E.T. Higgins & R.M. Sorrentino (Eds.), Handbook of motivation and cognition: Foundations of social behavior (pp. 527 – 561 ). New York: Guilford Press.
dc.identifier.citedreferenceSchwarz, N., & Clore, G.L. ( 1988 ). How do I feel about it? The information function of affective states. In K. Fiedler & J. Forgas (Eds.), Affect, cognition and social behavior (pp. 44 – 62 ). Lewinston, NY: Hogrefe.
dc.identifier.citedreferenceSimon, H.A. ( 1947 ). Administrative behavior. New York: Free Press.
dc.identifier.citedreferenceSinclair, V.G. and Dowdy, S.W. ( 2005 ) Development and validation of the Emotional Intimacy Scale. Journal of Nursing Measurement, 13 ( 3 ), 193.
dc.identifier.citedreferenceSluss, D.M., & Ashforth, B.E. ( 2007 ). Relational identity and identification: Defining ourselves through work relationships. Academy of Management Review, 32 ( 1 ), 9 – 32.
dc.identifier.citedreferenceSluss, D.M., & Ashforth, B.E. ( 2008 ). How relational and organizational identification converge: Processes and conditions. Organization Science, 19 ( 6 ), 807 – 823.
dc.identifier.citedreferenceSluss, D.M., Ployhart, R.E., Cobb, G.M., & Ashforth, B.E. ( 2012 ). Generalizing newcomers’ relational and organizational identifications: Processes and prototypicality. Academy of Management Journal, 55 ( 4 ), 949 – 975.
dc.identifier.citedreferenceSmith, C.A., & Ellsworth, P.C. ( 1985 ). Patterns of cognitive appraisal in emotion. Journal of Personality and Social Psychology, 48 ( 4 ), 813.
dc.identifier.citedreferenceSmith, C., Organ, D.W., & Near, J.P. ( 1983 ). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68 ( 4 ), 653.
dc.identifier.citedreferenceSpoor, J.R., & Kelly, J.R. ( 2004 ). The evolutionary significance of affect in groups: Communication and group bonding. Group Processes and Intergroup Relations, 7, 398 – 412.
dc.identifier.citedreferenceStephens, J.P., Heaphy, E., & Dutton, J.E. ( 2011 ). High quality connections. In The Oxford Handbook of Positive Organizational Scholarship (pp. 385 – 399 ). Oxford University Press.
dc.identifier.citedreferenceTurner, J.C. ( 1984 ). Social identification and psychological group formation. In H. Tajifel (Ed.), The social dimension: European developments in social psychology (Vol. 2, pp. 518 – 538 ). Cambridge: Cambridge University Press.
dc.identifier.citedreferenceVan Kleef, G.A. ( 2009 ). How emotions regulate social life the Emotions as Social Information (EASI) model. Current Directions in Psychological Science, 18 ( 3 ), 184 – 188.
dc.identifier.citedreferenceWeick, K.E. ( 1995 ). Sensemaking in organizations. Thousand Oaks, CA: Sage.
dc.identifier.citedreferenceWiller, R., Flynn, F., & Zak, S. ( 2012 ). Structure, identity, and solidarity a comparative field study of generalized and direct exchange. Administrative Science Quarterly, 57 ( 1 ), 119 – 155.
dc.identifier.citedreferenceWilliams, M. ( 2007 ). Building genuine trust through interpersonal emotion management: A threat regulation model of trust and collaboration across boundaries. Academy of Management Review, 32 ( 2 ), 595 – 621.
dc.identifier.citedreferenceXenikou, A. ( 2014 ). The cognitive and affective components of organisational identification: The role of perceived support values and charismatic leadership. Applied Psychology, 63 ( 4 ), 567 – 588.
dc.identifier.citedreferenceAndersson, L., & Pearson, C. ( 1999 ). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24 ( 3 ), 452 – 471.
dc.identifier.citedreferenceAron, A., & Aron, E. ( 1986 ). Love and the expansion of self: Understanding attraction and satisfaction. New York: Hemisphere.
dc.identifier.citedreferenceAshforth, B.E., Harrison, S.H., & Corley, K.G. ( 2008 ). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34 ( 3 ), 325.
dc.identifier.citedreferenceBagozzi, R.P., & Lee, K.H. ( 2002 ). Multiple routes for social influence: The role of compliance, internalization, and social identity. Social Psychology Quarterly, 65 ( 3 ), 226 – 247.
dc.identifier.citedreferenceBagozzi, R.P., & Yi, Y. ( 1988 ). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16 ( 1 ), 74 – 94.
dc.identifier.citedreferenceBagozzi, R.P., Bergami, M., Marzocchi, G.L., & Morandin, G. ( 2012 ). Customer–organization relationships: Development and test of a theory of extended identities. Journal of Applied Psychology, 97 ( 1 ), 63 – 76.
dc.identifier.citedreferenceBakker, A.B., & Demerouti, E. ( 2008 ). Towards a model of work engagement. Career Development International, 13 ( 3 ), 209 – 223.
dc.identifier.citedreferenceBakker, A.B., Demerouti, E., & Schaufeli, W.B. ( 2005 ). The crossover of burnout and work engagement among working couples. Human Relations, 58 ( 5 ), 661 – 689.
dc.identifier.citedreferenceBarbulescu, R., & Ibarra, H. ( 2007 ). Identity as narrative: Overcoming identity gaps during work role transitions, Working Paper. France: INSEAD.
dc.identifier.citedreferenceBarsade, S.G. ( 2002 ). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47 ( 4 ), 644 – 675.
dc.identifier.citedreferenceBarsade, S.G., & O’Neill, O.A. ( 2014 ). What’s love got to do with it? A longitudinal study of the culture of companionate love and employee and client outcomes in a long‐term care setting. Administrative Science Quarterly, 59 ( 4 ), 551 – 598.
dc.identifier.citedreferenceBaxter, L.A. and Montgomery, B.M. ( 1996 ) Relating: Dialogues and dialectics. New York: Guilford Press
dc.identifier.citedreferenceBennett, R.J., & Robinson, S.L. ( 2000 ). Development of a measure of workplace deviance. Journal of Applied Psychology, 85 ( 3 ), 349.
dc.identifier.citedreferenceBergami, M., & Bagozzi, R.P. ( 2000 ). Self‐categorization, affective commitment and group self‐esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39 ( 4 ), 555 – 577.
dc.identifier.citedreferenceBowlby, J. ( 1969 ). Attachment and loss. New York: Basic Books.
dc.identifier.citedreferenceClore, G.L., Schwarz, N., & Conway, M. ( 1994 ). Affective causes and consequences of social information processing. In R.S. Wyer & T.K. Srull (Eds.), Handbook of social cognition (Vol. 1, pp. 323 – 417 ). Hillside, NJ: Lawrence Erlbaum.
dc.identifier.citedreferenceCollins, N.L., & Miller, L.C. ( 1994 ). Self‐disclosure and liking: A meta‐analytic review. Psychological Bulletin, 116 ( 3 ), 457.
dc.identifier.citedreferenceTotterdell, P., Kellett, S., Teuchmann, K., & Briner, R.B. ( 1998 ). Evidence of mood linkage in work groups. Journal of Personality and Social Psychology, 74 ( 6 ), 1504.
dc.identifier.citedreferenceCooper, D., & Thatcher, S.M.B. ( 2010 ). Identification in organizations: The role of self‐concept orientations and identification motives. Academy of Management Review, 35 ( 4 ), 516 – 538.
dc.identifier.citedreferenceDavis, M.H. ( 1983 ). Measuring individual differences in empathy: Evidence for a multidimensional approach. Journal of Personality and Social Psychology, 44, 113 – 126.
dc.identifier.citedreferenceDuffy, M.K., Ganster, D.C., Shaw, J.D., Johnson, J.L., & Pagon, M. ( 2006 ). The social context of undermining behavior at work. Organizational Behavior and Human Decision Processes, 101 ( 1 ), 105 – 126.
dc.identifier.citedreferenceDutton, J.E., Dukerich, J.M., & Harquail, C.V. ( 1994 ). Organizational images and member identification. Administrative Science Quarterly, 39 ( 2 ), 239 – 263.
dc.identifier.citedreferenceDutton, J.E., Worline, M.C., Frost, P.J., & Lilius, J.M. ( 2006 ). Explaining compassion organizing. Administrative Science Quarterly, 51 ( 1 ), 59 – 96.
dc.identifier.citedreferenceElfenbein, H.A. ( 2007 ). Emotion in organizations. Academy of Management Annals, 1 ( 1 ), 315 – 386.
dc.identifier.citedreferenceEllemers, N., Kortekaas, P., & Ouwerkerk, J.W. ( 1999 ). Self‐categorisation, commitment to the group and group self‐esteem as related but distinct aspects of social identity. European Journal of Social Psychology, 29 ( 2–3 ), 371 – 389.
dc.identifier.citedreferenceElstak, M.N., Bhatt, M., Van Riel, C., Pratt, M.G., & Berens, G.A. ( 2015 ). Organizational identification during a merger: The role of self‐enhancement and uncertainty reduction motives during a major organizational change. Journal of Management Studies, 52 ( 1 ), 32 – 62.
dc.identifier.citedreferenceFinkel, S. ( 1995 ). Causal analysis with panel data. Thousand Oaks, CA: Sage.
dc.identifier.citedreferenceFiol, C.M., & O’Connor, E.J. ( 2005 ). Identification in face‐to‐face, hybrid, and pure virtual teams: Untangling the contradictions. Organization Science, 16 ( 1 ), 19 – 32.
dc.identifier.citedreferenceGable, S.L., Reis, H.T., Impett, E.A., & Asher, E.R. ( 2004 ). What do you do when things go right? The intrapersonal and interpersonal benefits of sharing positive events. Journal of Personality and Social Psychology, 87, 228 – 245.
dc.identifier.citedreferenceGeorge, J.M. ( 1990 ). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75 ( 2 ), 107.
dc.identifier.citedreferenceGibson, K.R. ( 2018 ). Can I tell you something? How disruptive self‐disclosure changes who “we” are. Academy of Management Review, 43 ( 4 ), 570 – 589.
dc.identifier.citedreferenceHareli, S., & Rafaeli, A. ( 2008 ). Emotion cycles: On the social influence of emotion in organizations. Research in Organizational Behavior, 28, 35 – 59.
dc.identifier.citedreferenceHatfield, E., Cacioppo, J.T., & Rapson, R.L. ( 1993 ). Emotional contagion. Current Directions in Psychological Science, 2 ( 3 ), 96 – 100.
dc.identifier.citedreferenceHeaphy, E.D., Byron, K., Ballinger, G.A., Gittell, J.H., Leana, C., & Sluss, D.M. ( 2018 ). Introduction to special topic forum: The changing nature of work relationships. Academy of Management Review, 43 ( 4 ), 558 – 569.
dc.identifier.citedreferenceHeise, D.R. ( 1969 ) Separating reliability and stability in test‐retest correlation. American Sociological Review, 34 ( 1 ), 93 – 101.
dc.identifier.citedreferenceHekman, D.R., Bigley, G.A., Steensma, H.K., & Hereford, J.F. ( 2009a ). Combined effects of organizational and professional identification on the reciprocity dynamic for professional employees. Academy of Management Journal, 52 ( 3 ), 506 – 526.
dc.identifier.citedreferenceHekman, D.R., Steensma, H.K., Bigley, G.A., & Hereford, J.F. ( 2009b ). Effects of organizational and professional identification on the relationship between administrators’ social influence and professional employees’ adoption of new work behavior. Journal of Applied Psychology, 94 ( 5 ), 1325.
dc.identifier.citedreferenceHochschild, A.R. ( 1983 ). The managed heart: Commercialization of human feeling. Berkeley, CA: University of California Press.
dc.identifier.citedreferenceHu, L.T., & Bentler, P.M. ( 1999 ). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6 ( 1 ), 1 – 55.
dc.identifier.citedreferenceHuy, Q.N. ( 1999 ). Emotional capability, emotional intelligence, and radical change. Academy of Management Review, 24 ( 2 ), 325 – 345.
dc.identifier.citedreferenceHuy, Q.N. ( 2002 ). Emotional balancing of organizational continuity and radical change: The contribution of middle managers. Administrative Science Quarterly, 47 ( 1 ), 31 – 69.
dc.identifier.citedreferenceHuy, Q.N. ( 2011 ). How middle managers’ group‐focus emotions and social identities influence strategy implementation. Strategic Management Journal, 32 ( 13 ), 1387 – 1410.
dc.identifier.citedreferenceJöreskog, K.G., & Sörbom, D. ( 1999 ). LISREL 8.30. Chicago: Scientific Software International.
dc.identifier.citedreferenceLaurenceau, J.P., Barrett, L.F., & Pietromonaco, P.R. ( 1998 ). Intimacy as an interpersonal process: The importance of self‐disclosure, partner disclosure, and perceived partner responsiveness in interpersonal exchanges. Journal of Personality and Social Psychology, 74 ( 5 ), 1238.
dc.identifier.citedreferenceLazarus, R.S. ( 1991 ). Emotion and adaptation. Oxford, UK: Oxford University Press.
dc.identifier.citedreferenceLee, K., & Allen, N.J. ( 2002 ). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87 ( 1 ), 131 – 142.
dc.identifier.citedreferenceLilius, J.M., Worline, M.C., Dutton, J.E., Kanov, J.M., & Maitlis, S. ( 2011 ). Understanding compassion capability. Human Relations, 64 ( 7 ), 873 – 899.
dc.identifier.citedreferenceMartin, J., Knopoff, K., & Beckman, C. ( 1998 ). An alternative to bureaucratic impersonality and emotional labor: Bounded emotionality at The Body Shop. Administrative Science Quarterly, 43 ( 2 ), 429 – 469.
dc.identifier.citedreferenceMayer, R.C., Davis, J.H. and Schoorman, F.D. ( 1995 ) An integrative model of organizational trust. Academy of Management Review, 20 ( 3 ), 709 – 734
dc.identifier.citedreferenceMontgomery, K., Kane, K., & Vance, C.M. ( 2004 ). Accounting for differences in norms of respect. Group and Organization Management, 29 ( 2 ), 248 – 268.
dc.identifier.citedreferenceMumby, D.K., & Putnam, L.L. ( 1992 ). The politics of emotion: A feminist reading of bounded rationality. Academy of Management Review, 17 ( 3 ), 465 – 486.
dc.identifier.citedreferenceOmarzu, J. ( 2000 ) A disclosure decision model: Determining how and when individuals will selfdisclose. Personality and Social Psychology Review, 4 ( 2 ), 174 – 185.
dc.identifier.citedreferencePescosolido, A.T. ( 2002 ). Emergent leaders as managers of group emotion. Leadership Quarterly, 13, 583 – 599.
dc.identifier.citedreferencePeters, K., & Kashima, Y. ( 2007 ). From social talk to social action: Shaping the social triad with emotional intimacy. Journal of Personality and Social Psychology, 93 ( 5 ), 780 – 797.
dc.identifier.citedreferencePratt, M.G. ( 1998 ) To be or not to be: Central questions in organizational identification. In D.A. Whetten & P.C. Godfrey (Eds.), Identity in organizations: Building theory through conversations (pp. 171 – 207 ). Thousand Oaks, CA: Sage.
dc.identifier.citedreferenceReis, H.T., & Patrick, B.C. ( 1996 ). Attachment and intimacy: Component processes. In E.T. Higgins & A.W. Kruglanski (Eds.), Social psychology: Handbook of basic principles (pp. 523 – 563 ). New York: Guilford Press.
dc.identifier.citedreferenceRiketta, M., & Dick, R.V. ( 2005 ). Foci of attachment in organizations: A meta‐analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior, 67 ( 3 ), 490 – 510.
dc.identifier.citedreferenceRimé, B. ( 2009 ). Emotion elicits the social sharing of emotion: Theory and empirical review. Emotion Review, 1 ( 1 ), 60 – 85.
dc.owningcollnameInterdisciplinary and Peer-Reviewed


Files in this item

Name:
apps12208_am.pdf
Size:
367.8KB
Format:
PDF
View/Open
Name:
apps12208.pdf
Size:
272.0KB
Format:
PDF
View/Open

Show simple item record

Remediation of Harmful Language

The University of Michigan Library aims to describe its collections in a way that respects the people and communities who create, use, and are represented in them. We encourage you to Contact Us anonymously if you encounter harmful or problematic language in catalog records or finding aids. More information about our policies and practices is available at Remediation of Harmful Language.

Accessibility

If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.