Seeking Ethical use of AI Algorithms: Challenges and Mitigations

Abstract

This panel will discuss the problems of bias and fairness in organizational use of AI algorithms. The panel will first put forth key issues regarding biases that arise when AI algorithms are applied to organizational processes. We will then propose a sociotechnical approach to bias mitigation. We will further share proposals for companies and policymakers on improving AI algorithmic fairness within organizations and bias mitigation. The panel will bring together scholars examining social and technical aspects of bias and its mitigation, from the perspective of information systems, ethics, machine learning, robotics, and human capital. The panel will end with an open discussion of where the field of information systems can step in to guide fairness and ethical use in AI algorithms in the coming years.