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Online Transgender Health Information Seeking: Facilitators, Barriers, and Future Directions

dc.contributor.authorAugustaitis, Laima
dc.contributor.authorMerrill, Leland A.
dc.contributor.authorGamarel, Kristi E.
dc.contributor.authorHaimson, Oliver L.
dc.date.accessioned2021-01-22T20:29:59Z
dc.date.available2021-01-22T20:29:59Z
dc.date.issued2021-05
dc.identifier.urihttps://hdl.handle.net/2027.42/165417
dc.description.abstractTransgender people face difficulties accessing healthcare from providers, and thus often turn to online sources to seek health information. However, online platforms may not properly support trans health information seeking, and health information found online may be limited in accuracy. To examine how online platforms can best support trans health information seeking, we conducted online focus groups with trans people (n = 26) about their experiences with online health information and their needs and desires for online health information seeking platforms. We found that trans people face both facilitators and barriers to finding accurate, actionable information online. Facilitators include online community discovery, group privacy features, and the dual synchronous and asynchronous nature of online content. Barriers include platform censorship, misinformation, hate speech, and lack of tools to flag inaccurate content. We provide recommendations for how platforms can support trans health information seeking by ensuring that medical information is accurate, accessible, easy to locate, and relevant to a diverse set of trans identities and experiences.en_US
dc.description.sponsorshipUniversity of Michigan MCubed Programen_US
dc.language.isoen_USen_US
dc.publisherACMen_US
dc.subjectonline health information seekingen_US
dc.subjectsocial mediaen_US
dc.subjecthealthen_US
dc.subjectonline communitiesen_US
dc.subjectmisinformationen_US
dc.subjectcontent moderationen_US
dc.subjectprivacyen_US
dc.subjecttransgenderen_US
dc.subjectnonbinaryen_US
dc.titleOnline Transgender Health Information Seeking: Facilitators, Barriers, and Future Directionsen_US
dc.typeArticleen_US
dc.subject.hlbsecondlevelInformation and Library Science
dc.subject.hlbtoplevelSocial Sciences
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumCenter for Sexuality and Health Disparities, School of Nursingen_US
dc.contributor.affiliationumSchool of Public Healthen_US
dc.contributor.affiliationumcampusAnn Arboren_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/165417/1/AugustaitisOnlineTransHealthInfo.pdf
dc.identifier.sourceProceedings of ACM CHI Conference on Human Factors in Computing Systemsen_US
dc.identifier.orcid0000-0001-6552-4540en_US
dc.description.filedescriptionDescription of AugustaitisOnlineTransHealthInfo.pdf : Main article
dc.description.depositorSELFen_US
dc.identifier.name-orcidHaimson, Oliver; 0000-0001-6552-4540en_US
dc.owningcollnameInformation, School of (SI)


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