From the Head or the Heart? An Experimental Design on the Impact of Explanation on Cognitive and Affective Trust
dc.contributor.author | Zhang, Qiaoning | |
dc.contributor.author | Yang, X. Jessie | |
dc.contributor.author | Robert, Lionel + "Jr" | |
dc.date.accessioned | 2021-10-08T11:26:57Z | |
dc.date.available | 2021-10-08T11:26:57Z | |
dc.date.issued | 2021-10-08 | |
dc.identifier.citation | Zhang, Q., Yang, X. J. and Robert, L. P. (2021). From the Head or the Heart? The Impact of Explanation on Cognitive and Affective Trust, 2021 AAAI Fall Symposium on AI for HRI, Virtual, November 4-6, 2021 | en_US |
dc.identifier.uri | https://hdl.handle.net/2027.42/170376 | en |
dc.description.abstract | Automated vehicles (AVs) are social robots that can potentially benefit our society. According to the existing literature, AV explanations can promote passengers’ trust by reducing the uncertainty associated with the AV’s reasoning and actions. However, the literature on AV explanations and trust has failed to consider how the type of trust—cognitive versus affective—might alter this relationship. Yet, the existing literature has shown that the implications associated with trust vary widely depending on whether it is cognitive or affective. To address this shortcoming and better understand the impacts of explanations on trust in AVs, we designed a study to investigate the effectiveness of explanations on both cognitive and affective trust. We expect these results to be of great significance in designing AV explanations to promote AV trust. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | 2021 AAAI Fall Symposium | en_US |
dc.subject | Automated vehicles | en_US |
dc.subject | autonomous vehicles | en_US |
dc.subject | self driving cars | en_US |
dc.subject | vehicle trust | en_US |
dc.subject | autonomous vehicles trust | en_US |
dc.subject | automated vehicles trust | en_US |
dc.subject | Explanation | en_US |
dc.subject | AI Explanation | en_US |
dc.subject | Artificial Intelligence Trust | en_US |
dc.subject | Artificial Intelligence Explanation | en_US |
dc.title | From the Head or the Heart? An Experimental Design on the Impact of Explanation on Cognitive and Affective Trust | en_US |
dc.type | Conference Paper | en_US |
dc.subject.hlbsecondlevel | Information Science | |
dc.subject.hlbtoplevel | Social Sciences | |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationum | Information, School of | en_US |
dc.contributor.affiliationum | College of Engineering | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/170376/1/Zhang et al. 2021 (Upload Fall 2021 AAAI).pdf | |
dc.identifier.doi | https://dx.doi.org/10.7302/3294 | |
dc.identifier.source | 2021 AAAI Fall Symposium | en_US |
dc.identifier.orcid | 0000-0002-1410-2601 | en_US |
dc.description.filedescription | Description of Zhang et al. 2021 (Upload Fall 2021 AAAI).pdf : Article | |
dc.description.depositor | SELF | en_US |
dc.identifier.name-orcid | Robert, Lionel P.; 0000-0002-1410-2601 | en_US |
dc.working.doi | 10.7302/3294 | en_US |
dc.owningcollname | Information, School of (SI) |
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