Description
SO IN THIS ISSUE:
Going Beyond Comic
Books at Marvel
Introducing the Michigan
Ross FinTech Initiative
Behind the Scenes of
Historic $1 Billion Deal
2 0 1 9
THE NEXT GENERATIO N O F B U S I N ES S
MEET THE MICHIGAN ROSS ALUMS AT THE CENTER OF THE 4TH INDUSTRIAL REVOLUTION
INDUSTRY
New Michigan Ross FinTech Initiative
The school introduces a comprehensive
academic initiative in partnership with PEAK6.
9
Why Business Shouldn’t Fear the Green New Deal
Michigan Ross Professor Tom Lyon sees little
reason for concern and great potential benefits.
4
FEATURED STORIES
First Person
Omer Cygler, MBA ’11, is disrupting
technology investments in Israel.
36
Behind the Scenes of Historic $1 Billion Deal
Cleveland “Cleve” A. Christophe, MBA ’67, never set
out to make history, but he was set on being successful.
6
Beyond Comic Books
Shane Rahmani, BBA ’01, leads digital
strategy for Marvel Entertainment.
14
Driving Change at Uber
Bo Young Lee, BBA ’97, serves as the company’s
first-ever chief diversity and inclusion officer.
10
20 Questions
Josh Dziurlikowski, BBA ’03/MAcc ’04,
balances the books for the Buffalo Bills.
30
The Next Generation of Business
Meet the Michigan Ross alums at the
center of the fourth industrial revolution.
18
ALUMNI NEWS
32 Class Notes
The latest news from classmates.
35 In Memoriam
Edward J. Frey Dean
Scott DeRue
Chief Marketing Officer
Jennifer Monaghan
Editorial Director
Tedra White
Managing Editor
Christopher Ankney
Writers
Christopher Ankney, Bob Needham, Bridget Vis, Rachel
Giza, Salmiyeh Karamali, Jacqueline Lee, Gaynor Meilke
Creative Director
Eric Olis
Designer
Gretchen Hehlo
Production Manager
Fay Sommer
Printer
EPI Marketing Services
Vol. 50, No. 1, 2019. Stephen M. Ross School of Business at
the University of Michigan.
Letter From the Dean
Reflections on an eventful year as Michigan Ross
introduces new initiatives and innovations.
2
The New +Impact Studio at Michigan Ross
Students will translate insights from faculty research
into practical solutions for the world’s great challenges.
Do Very Angry Customers Get More Money
From Customer Service Representatives?
Research by Professor Shirli Kopelman and colleagues
shows cultural diversity, along with the anger level of
customers, impacts final outcomes of service complaints.
12