Simulation improves service and resource allocation at an automotive garage
dc.contributor.author | Deng, W | |
dc.contributor.author | Yang, Y | |
dc.contributor.author | Zhao, D | |
dc.contributor.author | Williams, EJ | |
dc.date.accessioned | 2023-10-23T19:38:55Z | |
dc.date.available | 2023-10-23T19:38:55Z | |
dc.date.issued | 2021-01-01 | |
dc.identifier.isbn | 9781792361258 | |
dc.identifier.issn | 2169-8767 | |
dc.identifier.uri | https://hdl.handle.net/2027.42/191152 | |
dc.description.abstract | Discrete-event process simulation historically began its now long and distinguished “career” in support of manufacturing operations, ranging from assembly lines to make-to-order operations. From than auspicious beginning, it has expanded its usage to many other fields, such as warehousing, public transport (e.g., airports, bus terminals, railroads…), health care delivery (e.g., hospitals, clinics, urgent care centers, dental practices…), government functions (e.g., welfare administration, timing of traffic lights, courthouses…), and the service industry. Service industry applications of simulation have included restaurants, retail stores, hotels, and drive-through oil change centers. In this paper, we describe the important and productive role of simulation in improving the service performance metrics and resource allocation within an automotive service center. | |
dc.title | Simulation improves service and resource allocation at an automotive garage | |
dc.type | Conference Paper | |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/191152/2/ieom-brazil-2020-paper.pdf | |
dc.identifier.doi | https://dx.doi.org/10.7302/21541 | |
dc.identifier.source | Proceedings of the International Conference on Industrial Engineering and Operations Management | |
dc.description.version | Published version | |
dc.date.updated | 2023-10-23T19:38:53Z | |
dc.identifier.orcid | 0000-0003-0240-831X | |
dc.description.filedescription | Description of ieom-brazil-2020-paper.pdf : Accepted version | |
dc.identifier.startpage | 24 | |
dc.identifier.endpage | 29 | |
dc.identifier.name-orcid | Deng, W | |
dc.identifier.name-orcid | Yang, Y | |
dc.identifier.name-orcid | Zhao, D | |
dc.identifier.name-orcid | Williams, EJ; 0000-0003-0240-831X | |
dc.working.doi | 10.7302/21541 | en |
dc.owningcollname | Business, College of (UM-Dearborn) |
Files in this item
Remediation of Harmful Language
The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.
Accessibility
If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.