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Data collection methodology for the American Customer Satisfaction Index (ASCI) : for the International Conference on Survey Measurement and Process Quality; Bristol, United Kingdom; April 3, 1995
dc.contributor.authorBryant, Barbara Everitten_US
dc.contributor.otherMarsden, Anne S.en_US
dc.date.accessioned2006-04-26T21:12:39Z
dc.date.available2006-04-26T21:12:39Z
dc.date.issued1995en_US
dc.identifierb1793809.0001.001en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/35442
dc.format.extent23569 bytes
dc.format.extent7980317 bytes
dc.format.extent979 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.format.mimetypetext/plain
dc.language.isoen_USen_US
dc.subjectWorking paper (University of Michigan. School of Business Administration. Research Support) ; -- no. 9590-05.en_US
dc.titleData collection methodology for the American Customer Satisfaction Index (ASCI) : for the International Conference on Survey Measurement and Process Quality; Bristol, United Kingdom; April 3, 1995en_US
dc.title.alternativeAmerican Customer Satisfaction Index (ASCI)en_US
dc.title.alternativeASCI.en_US
dc.typeWorking Paperen_US
dc.subject.hlbsecondlevelEconomicsen_US
dc.subject.hlbtoplevelBusinessen_US
dc.contributor.affiliationumNational Quality Research Center; Department of Marketingen_US
dc.contributor.affiliationotherno affiliation data availableen_US
dc.contributor.affiliationumcampusAnn Arboren_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/35442/2/b1793809.0001.001.pdfen_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/35442/1/b1793809.0001.001.txten_US
dc.owningcollnameBusiness, Stephen M. Ross School of - Working Papers Series


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