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Relationships with the medical staff and aspects of satisfaction with care expressed by parents of children with cancer

dc.contributor.authorBarbarin, Oscar A.en_US
dc.date.accessioned2006-09-11T15:28:15Z
dc.date.available2006-09-11T15:28:15Z
dc.date.issued1984-06en_US
dc.identifier.citationBarbarin, Oscar A.; (1984). "Relationships with the medical staff and aspects of satisfaction with care expressed by parents of children with cancer." Journal of Community Health 9(4): 302-313. <http://hdl.handle.net/2027.42/44941>en_US
dc.identifier.issn0094-5145en_US
dc.identifier.issn1573-3610en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/44941
dc.identifier.urihttp://www.ncbi.nlm.nih.gov/sites/entrez?cmd=retrieve&db=pubmed&list_uids=6480894&dopt=citationen_US
dc.description.abstractSeventy-four parents of children with cancer were asked to characterize the behavior of medical staff members with whom they interacted. Seven empirically distinct dimensions of staff behavior relevant to their relationships with parents were identified, including information transmission, clarity and honesty of communication, acceptance of parental efficacy, resolution of conflicts, personal contact with parents, empathy with the child, and staff competence. With respect to their experiences with the treatment of their child, parents also were asked to indicate their satisfaction with the medical staff in terms of changes in their respect and/or anger for the medical staff, changes in feelings about doctors, support received from doctors and nurses, and stress resulting from tense relations with the staff. The seven dimensions of parent-staff relationships were used as predictors in a series of multiple regressions employing these satisfaction measures as criteria. The overall quality of the parent-staff relationship was best predicted by positive personal contact. The strongest predictor of whether or not parents felt increased anger was staff empathy with child. Increased respect for the medical staff was predicted by a combination of information transmission and perception of staff competence. Experience of support by parents was best predicted by information transmission and staff acceptance of parental efficacy in treatment and decision making. This complex pattern supports the usefulness of disaggregating measures of staff behavior and parent satisfaction when examining the relations between medical consumers and service providers.en_US
dc.format.extent698253 bytes
dc.format.extent3115 bytes
dc.format.mimetypeapplication/pdf
dc.format.mimetypetext/plain
dc.language.isoen_US
dc.publisherKluwer Academic Publishers-Human Sciences Press; Human Sciences Press ; Springer Science+Business Mediaen_US
dc.subject.otherMedicine & Public Healthen_US
dc.subject.otherPublic Health/Gesundheitswesenen_US
dc.subject.otherEthicsen_US
dc.subject.otherHealth Promotion and Disease Preventionen_US
dc.titleRelationships with the medical staff and aspects of satisfaction with care expressed by parents of children with canceren_US
dc.typeArticleen_US
dc.subject.hlbsecondlevelNursingen_US
dc.subject.hlbtoplevelHealth Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumFamily Development Project Lab, Department of Psychology, University of Michigan, 580 Union Drive, 48109, Ann Arbor, Michiganen_US
dc.contributor.affiliationumcampusAnn Arboren_US
dc.identifier.pmid6480894en_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/44941/1/10900_2005_Article_BF01338730.pdfen_US
dc.identifier.doihttp://dx.doi.org/10.1007/BF01338730en_US
dc.identifier.sourceJournal of Community Healthen_US
dc.owningcollnameInterdisciplinary and Peer-Reviewed


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