Reports of the demise of the "user" have been greatly exaggerated: Dervin's sense-making and the methodological resuscitation of the user – looking backwards, looking forward

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dc.contributor.author Dervin, Brenda en_US
dc.contributor.author Fisher, Karen E. en_US
dc.contributor.author Durrance, Joan en_US
dc.contributor.author Ross, Catherine en_US
dc.contributor.author Savolainen, Reijo en_US
dc.contributor.author Solomon, Paul en_US
dc.date.accessioned 2007-01-17T15:56:48Z
dc.date.available 2007-01-17T15:56:48Z
dc.date.issued 2005 en_US
dc.identifier.citation Dervin, Brenda; Fisher, Karen E.; Durrance, Joan; Ross, Catherine; Savolainen, Reijo; Solomon, Paul (2005)."Reports of the demise of the "user" have been greatly exaggerated: Dervin's sense-making and the methodological resuscitation of the user – looking backwards, looking forward." Proceedings of the American Society for Information Science and Technology 42(1): NA-NA. <http://hdl.handle.net/2027.42/49322> en_US
dc.identifier.issn 0044-7870 en_US
dc.identifier.issn 1550-8390 en_US
dc.identifier.uri http://hdl.handle.net/2027.42/49322
dc.description.abstract In 2003, an ASIST panel (Rosenbaum, Davenport, Lieuvrouw, Day, 2003) pronounced the "death of the user" suggesting that new technologies undermine a concept that was already weak in ability to account for agency in information seeking and use. This panel challenges that pronouncement by addressing how methodological approaches have created users in different manifestations – emotional, cognitive, physical, and social – elusive and capricious, dead or almost so, overly demanding, disinterested, individualistic, materialistic, culture-bound, active, passive…. Panelists zero in on how they have used and struggled with Dervin's Sense-Making Methodology (Dervin & Foreman-Wernet, 2003) in attempts to conduct parsimonious, heuristic, and useful user studies and to introduce a strong user-orientation into LIS pedagogy and practice. Starting with the seminal Dervin & Nilan (1986) ARIST review of information seeking and use studies, Dervin's Sense-Making has been pointed to as sparking the turn toward user-oriented studies of information seeking and use (e.g., Savolainen, 1993). Sense-Making has been much quoted and misquoted, praised and criticized, implemented and co-opted. This panel will look backwards and forward using Sense-Making as an exemplar and foil for considering the ways philosophies that drive methodologies and methods that implement them enlarge or diminish our conceptions of the user. en_US
dc.format.extent 23020 bytes
dc.format.extent 3118 bytes
dc.format.mimetype application/pdf
dc.format.mimetype text/plain
dc.language.iso en_US
dc.publisher Wiley Subscription Services, Inc., A Wiley Company en_US
dc.subject.other Computer Science en_US
dc.title Reports of the demise of the "user" have been greatly exaggerated: Dervin's sense-making and the methodological resuscitation of the user – looking backwards, looking forward en_US
dc.type Article en_US
dc.rights.robots IndexNoFollow en_US
dc.subject.hlbsecondlevel Information and Library Science en_US
dc.subject.hlbtoplevel Social Sciences en_US
dc.description.peerreviewed Peer Reviewed en_US
dc.contributor.affiliationum School of Information, 3084 West Hall Connector, University of Michigan, Ann Arbor, MI 48109 en_US
dc.contributor.affiliationother School of Communication, Ohio State University, 3016 Derby Hall, 154 N.Oval Mall, Columbus, OH 43210 en_US
dc.contributor.affiliationother The Information School, Suite 370, Mary Gates Hall, University of Washington, Seattle, WA 98195 en_US
dc.contributor.affiliationother Faculty of Information and Media Studies, North Campus Building, University of Western Ontario, London, Ontario, Canada, N6A 5B7 en_US
dc.contributor.affiliationother Department of Information Studies, University of Tampere, FIN-33014, Tampere, FInland en_US
dc.contributor.affiliationother School of Information and Library Science, 212 Manning Hall, University of North Carolina, Chapel Hill, NC 27599 en_US
dc.description.bitstreamurl http://deepblue.lib.umich.edu/bitstream/2027.42/49322/1/1450420159_ftp.pdf en_US
dc.identifier.doi http://dx.doi.org/10.1002/meet.1450420159 en_US
dc.identifier.source Proceedings of the American Society for Information Science and Technology en_US
dc.owningcollname Interdisciplinary and Peer-Reviewed
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