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Table of Contents: p. 2 - Introducing the American Customer Satisfaction Index, A new economic performance index developed at the Business School provides measures based on the voice of the customer. ; p. 5 - MBA Perspectives-10 Years Later Interviews with eight MBA students who were originally profiled in the Spring, 1984 issue ADividend. What has happened to them in the ten years since they received their MBAs ; p. 16 - School Commits $1 Million to Alumni-Managed Growth Fund ; p. 20 - Project: Africa Africa Business Development Corps sends interns to South Africa, Ghana, and Uganda. ; p. 25 - Straddling Two Fields for the Sake of Competitiveness MJMI program educates engineers in the ways of business, and MBAs in the ways of manufacturing. ; Other Articles; Second Annual Women's Forum Considers Leadership Choices p. 14 ; New Davidson Journalism Fellow Helps Educate Readers in the Czech Republic p. 18 ; Students Visit Ten Companies During First Asia Study Tour p. 22 ; Alumni Activities p. 27 ; Among Ourselves p. 30 ; Class Notes p. 36 ; About the Cover, The new American Customer Satisfaction Index represents the next stage in America's drive for competitiveness. <http://hdl.handle.net/2027.42/50767>

Graduate School of Business Administration, University of Michigan

0046-0400

Dividend.

Electronic reproduction; Ann Arbor Michigan; Michigan Copy Center; 2004File Modified 2007-04, bookmarks 2007-04.Scan of original print copy. Scanned at 400dpi, no compression, using Xerox DocuImage 665 scanner.

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