A model of cognitive processes and conversational principles in survey interview interaction

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dc.contributor.author Ongena, Yfke P. en_US
dc.contributor.author Dijkstra, Wil en_US
dc.date.accessioned 2007-09-20T18:13:42Z
dc.date.available 2008-04-03T18:50:16Z en_US
dc.date.issued 2007-03 en_US
dc.identifier.citation Ongena, Yfke P.; Dijkstra, Wil (2007). "A model of cognitive processes and conversational principles in survey interview interaction." Applied Cognitive Psychology 21(2): 145-163. <http://hdl.handle.net/2027.42/55950> en_US
dc.identifier.issn 0888-4080 en_US
dc.identifier.issn 1099-0720 en_US
dc.identifier.uri http://hdl.handle.net/2027.42/55950
dc.description.abstract In this paper we provide a model of interviewer–respondent interaction in survey interviews. Our model is primarily focused on the occurrence of problems within this interaction that seem likely to affect data quality. Both conversational principles and cognitive processes, especially where they do not match the requirements of the respondent's task, are assumed to affect the course of interactions. The cognitive processes involved in answering a survey question are usually described by means of four steps: interpretation, retrieval, judgement and formatting. Each of these steps may be responsible for different overt problems, such as requests for clarification or inadequate answers. Such problems are likely to affect the course of the interaction through conversational principles which may cause, for example, suggestive behaviour on the part of the interviewer, which may in turn yield new problematic behaviours. However, the respondent may not be the only one who experiences cognitive problems; the interviewer may also have such problems, for example with respect to explaining question meaning to the respondent. Thus the model proposed here, unlike most of the other models which concentrate on the respondent, tries to incorporate cognitive processes and conversational principles with respect to both interviewer and respondent. In particular, the model looks at how cognitive processes and conversational principles affect both the interaction between interview participants and the quality of the eventual answers. Copyright © 2007 John Wiley & Sons, Ltd. en_US
dc.format.extent 371907 bytes
dc.format.extent 3118 bytes
dc.format.mimetype application/pdf
dc.format.mimetype text/plain
dc.publisher John Wiley & Sons, Ltd. en_US
dc.subject.other Psychology en_US
dc.title A model of cognitive processes and conversational principles in survey interview interaction en_US
dc.rights.robots IndexNoFollow en_US
dc.subject.hlbsecondlevel Psychology en_US
dc.subject.hlbtoplevel Social Sciences en_US
dc.description.peerreviewed Peer Reviewed en_US
dc.contributor.affiliationother Vrije Universiteit Amsterdam, The Netherlands ; University of Nebraska-Lincoln, USA ; Department of Social Research Methodology, Vrije Universiteit Amsterdam, De Boelelaan 1081, 1081 HV Amsterdam, The Netherlands. en_US
dc.contributor.affiliationother Vrije Universiteit Amsterdam, The Netherlands en_US
dc.description.bitstreamurl http://deepblue.lib.umich.edu/bitstream/2027.42/55950/1/1334_ftp.pdf en_US
dc.identifier.doi http://dx.doi.org/10.1002/acp.1334 en_US
dc.identifier.source Applied Cognitive Psychology en_US
dc.owningcollname Interdisciplinary and Peer-Reviewed
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