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Mental models of high reliability systems
dc.contributor.authorWeick, Karl E.en_US
dc.date.accessioned2010-04-14T13:51:40Z
dc.date.available2010-04-14T13:51:40Z
dc.date.issued1989en_US
dc.identifier.citationWeick, Karl (1989). "Mental models of high reliability systems." Organization & Environment 3(2): 127-142. <http://hdl.handle.net/2027.42/68652>en_US
dc.identifier.issn1086-0266en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/68652
dc.description.abstractReliable performance in complex systems is determined in part by the ade quacy with which mental models of the system capture accurately the dimen sions of system coupling and system complexity. Failure to register coupling and complexity leads the observer to intervene into an imagined technology that does not exist and to convert opportunities for error into actual errors. To decrease the frequency with which this conversion occurs, people can make their models more complex or the systems they monitor less complex. Neither type of change is as daunting as it may appear, and this is illustrated by an analysis of the mental model and system design associated with the invasion of Grenada.en_US
dc.format.extent3108 bytes
dc.format.extent1176308 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.publisherSage Publicationsen_US
dc.titleMental models of high reliability systemsen_US
dc.typeArticleen_US
dc.subject.hlbsecondlevelSociologyen_US
dc.subject.hlbsecondlevelUrban Planningen_US
dc.subject.hlbtoplevelSocial Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumSchool of Business Administration, University of Michigan, Ann Arbor, MI 48109-1234, USAen_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/68652/2/10.1177_108602668900300203.pdf
dc.identifier.doi10.1177/108602668900300203en_US
dc.identifier.sourceOrganization & Environmenten_US
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dc.owningcollnameInterdisciplinary and Peer-Reviewed


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