Communication Correlates of Employee Morale

Abstract

Although several factors are related to employee morale in organiza tional settings, the single most influential factor in enhancing job satis faction and group cohesiveness is superior-subordinate communication. Yet, while a great deal of speculation exists concerning the sorts of com munication behaviors most conducive to employee satisfaction, no em pirical test has been conducted to assess specifically the relationship between communication and morale. This study undertakes such an investigation.