Show simple item record

Workplace Attitudes, Experiences, and Job Satisfaction of Social Work Administrators in Nonprofit and Public Agencies: 1981 and 1989

dc.contributor.authorVmokur-Kaplan, Dianeen_US
dc.date.accessioned2010-04-14T14:04:53Z
dc.date.available2010-04-14T14:04:53Z
dc.date.issued1996en_US
dc.identifier.citationVmokur-Kaplan, Diane (1996). "Workplace Attitudes, Experiences, and Job Satisfaction of Social Work Administrators in Nonprofit and Public Agencies: 1981 and 1989." Nonprofit and Voluntary Sector Quarterly 25(1): 89-109. <http://hdl.handle.net/2027.42/68874>en_US
dc.identifier.issn0899-7640en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/68874
dc.description.abstractThis article profiles workplace attitudes, experiences, and job satisfaction of social work administrators employed in nonprofit and public agencies during the dramatic social service changes of the 1980s. Secondary analysis of national, cross-sectional surveys of National Association of Social Work members in 1981 and 1989 reveal changes over time and by nonprofit versus public agency auspices regarding sense of professional competencies, working conditions, job stressors, and sense of professional support. Job satisfaction of managers in both sectors is significantly predicted in a multiple regression by a sense of challenge, promotion opportunities, and lack of value conflict in the work they do. The findings also reveal greater concrete rewards but declining promotion opportunities among the nonprofit administrators and a greater sense of challenge but declining income among public agency administrators. The findings suggest several directions for social work education and management training.en_US
dc.format.extent3108 bytes
dc.format.extent2407767 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.publisherSage Publicationsen_US
dc.titleWorkplace Attitudes, Experiences, and Job Satisfaction of Social Work Administrators in Nonprofit and Public Agencies: 1981 and 1989en_US
dc.typeArticleen_US
dc.subject.hlbsecondlevelPolitical Scienceen_US
dc.subject.hlbtoplevelGovernment, Politics and Lawen_US
dc.subject.hlbtoplevelSocial Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumUniversity of Michiganen_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/68874/2/10.1177_0899764096251007.pdf
dc.identifier.doi10.1177/0899764096251007en_US
dc.identifier.sourceNonprofit and Voluntary Sector Quarterlyen_US
dc.identifier.citedreferenceArches, J. (1991). Social structure, burnout, and job satisfaction. Social Work, 36(3), 202-206.en_US
dc.identifier.citedreferenceAustin, D. M. (1988). The political economy of human service programs. Greenwich, CT: JAI.en_US
dc.identifier.citedreferenceBernstein, S. R. (1991). Managing contracted services in the non-profit sector: Administrative, ethical and political issues. Philadelphia: Temple University Press.en_US
dc.identifier.citedreferenceBlakemore, J. L. (1994). Would it be a disaster if most human service organizations were administered by managers who were not educated as social workers? Yes. In M. J. Austin & J. I. Lowe (Eds.), Controversial issues in communities and organizations (pp. 211-216). Needham Heights, MA: Allyn and Bacon.en_US
dc.identifier.citedreferenceCaplan, R. D., Cobb, S., French, J.RP., Harrison, V. R, & Pinneau, S. R. (1975). Job demands and worker health: Main effects and occupational differences (NIOSH Research report, DHEW Publication No. 75-160). Washington, DC: U.S. Government Printing Office.en_US
dc.identifier.citedreferenceChess, W A., Norlin, J. M., & Jayaratne, S. D. (1987). Social work administration 1981-1985: Alive, happy and prospering. Administration in Social Work, 11(2), 67-77.en_US
dc.identifier.citedreferenceCole, M. T. (1994). Is there a third way? A comparative analysis of how the law treats workers in the nonprofit, private-for-profit, and public sectors. Nonprofit Management & Leadership, 5(2), 197-211.en_US
dc.identifier.citedreferenceElkin, R., & Molitor, M. (1984, May). Management indicators in nonprofit organizations: Guidelines to selection and implementation. Baltimore, MD. University of Maryland, School of Social Work and Community Planning/Peat Marwick, Mitchell & Co.en_US
dc.identifier.citedreferenceFabricant, M. B., & Burghardt, S. (1992). The welfare state crisis and the transformation of social service work. Armonk, NYY: M. E. Sharpe.en_US
dc.identifier.citedreferenceFaherty, V E. (1987). The battle of the Ms. The MBA, MPA, MPH and MSW. Administration in Social Work, 11(2), 33-43.en_US
dc.identifier.citedreferenceFerris, J. M. (1993). The double-edged sword of social service contracting: Public accountability versus nonprofit autonomy. Nonprofit Management & Leadership, 3(4), 363-376.en_US
dc.identifier.citedreferenceGibelman, M., & Demone, H. W. (Eds.). (1989). Services for sale: Purchasing health. New Brunswick, NJ: Rutgers University Press.en_US
dc.identifier.citedreferenceGibelman, M., & Schervish, P. H. (1993). Who we are: The social work labor force as reflected in the NASW membership. Washington, DC: National Association of Social Workers.en_US
dc.identifier.citedreferenceGinsberg, L. (1990). Selected statistical review. In Encyclopedia of Social Work (18th ed., 1990 Suppl.). Silver Spring, MD. National Association of Social Workers Press.en_US
dc.identifier.citedreferenceGlisson, C., & Durick, M. (1988). Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly, 33(1), 61-81.en_US
dc.identifier.citedreferenceGr Onbjerg, K A. (1993). Understanding nonprofit funding: Managing revenues in social services and community development. San Francisco: Jossey-Bass.en_US
dc.identifier.citedreferenceGummer, B., & Edwards, R L. (1988). The enfeebled middle: Emerging issues in education for social administration. Administration in Social Work, 12(3),13-23.en_US
dc.identifier.citedreferenceGuterman, N. B. (1992). "Responsibility at risk": Perceptions of stress, control and professional effectiveness in child welfare work settings. Unpublished doctoral dissertation, University of Michigan, Ann Arbor.en_US
dc.identifier.citedreferenceHerman, R. D., & Associates (1994). The Jossey-Bass Handbook of nonprofit leadership and management. San Francisco: Jossey-Bass.en_US
dc.identifier.citedreferenceHodgkinson, V. A., Weitzman, M. S., Toppe, C. M., & Noga, S. M. (1992). Nonprofit almanac: 1992-1993: Dimensions of the Independent Sector. San Francisco: Jossey-Bass.en_US
dc.identifier.citedreferenceJansson, B. S. (1987). From sibling rivalry to pooled knowledge and shared curriculum: Relations among community organization, administration, planning, and policy. Administration in Social Work, 11(2), 5-18.en_US
dc.identifier.citedreferenceJayaratne, S. (1993). The antecedents, consequences and correlates of job satisfaction. In R. T. Golembiewski (Ed.), Handbook of organizational behavior (pp. 111-140). New York: Marcel Dekker.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W. A. (1982-1983). Some correlates of job satisfaction among social workers. Journal of Applied Social Sciences, 7(1), 1-17.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W A. (1983a). Job satisfaction and burnout in social work. In B. A. Farber (Ed.), Stress and burnout in the human service professions (pp. 129-141). New York: Pergamon.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W A. (1983b). Job satisfaction and turnover among social work administrators: A national survey. Administration in Social Work, 7(2), 11-22.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W. A. (1984). Job satisfaction, burnout, and turnover: A national study. Social Work, 29(5), 448-453.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W. A. (1985). Factors associated with job satisfaction and turnover among child welfare workers. In A. Hartman & J. Laird (Eds.), A handbook of child welfare: Context, knowledge, and practice (pp. 760-766). New York: Collier Macmillan.en_US
dc.identifier.citedreferenceJayaratne, S., & Chess, W A. (1986). Job stress, job deficit, emotional support and competence. Their relationship to burnout. Journal of Applied Social Sciences, 10(2), 135-155.en_US
dc.identifier.citedreferenceJayaratne, S., Davis-Sacks, M. L., & Chess, W. A. (1991). Private practice may be good for your health and well-being. Social Work, 36(3), 224-229.en_US
dc.identifier.citedreferenceJayaratne, S., Tipodi, T., & Chess, W. A. (1983). Perceptions of emotional support, stress, and strain by male and female social workers. Social Work Research & Abstracts, 19(2), 19-17.en_US
dc.identifier.citedreferenceKettner, P. M., & Martin, L. L. (1994). Will privatization destroy the traditional nonprofit human services sector? No. In M. J. Austin & J. I. Lowe (Eds.), Controversial issues in communities and organizations (pp. 166-171). Needham Heights, MA: Allyn and Bacon.en_US
dc.identifier.citedreferenceKramer, R M. (1987). Voluntary agencies and the personal social services. In W. W. Powell (Ed.), The nonprofit sector: A research handbook (pp. 240-257). New Haven, CI: Yale University Press.en_US
dc.identifier.citedreferenceLocke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349). New York: Mc Graw-Hill.en_US
dc.identifier.citedreferenceMc Neely, R. L. (1992). Job satisfaction in the public social services: Perspectives on structure, situational factors, gender, and ethnicity. In Y. Hasenfeld (Ed.), Human services as complex organizations (pp. 224-255). Newbury Park, CA: Sage.en_US
dc.identifier.citedreferenceMirvis, P. H. (1992). The quality of employment in the nonprofit sector An update of employee attitudes in nonprofits versus business and government. Nonprofit Management and Leadership, 3(1), 23-41.en_US
dc.identifier.citedreferenceMirvis, P. H., & Hackett, E. J. (1983). Work and work force characteristics in the nonprofit sector. Monthly Labor Review, 106(4), 3-12.en_US
dc.identifier.citedreferenceNational Association of Social Workers. (1987). Salaries in social work: A summary report on the salaries of NASW members July 1986-June 1987. Silver Spring, MD: Author.en_US
dc.identifier.citedreferenceNetting, R E., & Mc Murtry, S. L. (1994). Will privatization destroy the traditional nonprofit human services sector? Yes. In M. J. Austin & J. I. Lowe (Eds.), Controversial issues in communities and organizations (pp. 159-164). Needham Heights, MA: Allyn and Bacon.en_US
dc.identifier.citedreferenceNeugeboren, B. (1987a). Enhancing legitimacy of social work administration. Administration in Social Work, 11(2), 57-66.en_US
dc.identifier.citedreferenceNeugeboren, B. (Ed.). (1987b). Legitimacy, effectiveness and survival of macro education and practice [Special issue]. Administration in Social Work, 11(2).en_US
dc.identifier.citedreferenceNorusis, M. J./SPSS, Inc. (1990). SPSS/PC+ Statistics 4.0for the IBM PCIXT/AT and PS/2. Chicago: SPSS, Inc.en_US
dc.identifier.citedreferencePadgett, D. L., & Berg, W. (1994). Would it be a disaster if most human service organizations were administered by managers who were not educated as social workers? No. In M. J. Austin & J. L. Lowe (Eds.), Controversial issues in communities and organizations (pp. 217-221). Needham Heights, MA: Allyn and Bacon.en_US
dc.identifier.citedreferencePatti, R. J. (1983). Social welfare administration: Managing social programs in a developmental context. Englewood Cliffs, NJ: Prentice Hall.en_US
dc.identifier.citedreferencePerlmutter,. D. (1983). Caught in between: The middle management bind. Administration in Social Work, 7(3/4), 147-161.en_US
dc.identifier.citedreferencePerlmutter, R D., & Adams, C. T. (1990). The voluntary sector and for-profit ventures: The transformation of American social welfare?Administration in Social Work, 14(1), 1-13.en_US
dc.identifier.citedreferencePreston, A. E. (1989). The nonprofit worker in a for-profit world. Journal of Labor Economics, 7(4), 438-463.en_US
dc.identifier.citedreferencePreston, A. E. (1990). Changing labor market patterns in the nonprofit and for-profit sectors: Implications for nonprofit management. Nonprofit Management and Leadership, 1(1), 15-28.en_US
dc.identifier.citedreferencePreston, A. E. (1993). The market for human resources: Comparing professional career paths in the public, private and nonprofit sectors. In D. C. Hammack & D. R Young (Eds.), Nonprofit organizations in a market economy: Understanding new roles, issues, and trends (pp. 177-202). San Francisco: Jossey-Bass.en_US
dc.identifier.citedreferenceQuinn, R. P., & Shepard, L. J. (1974). The 1972-73 quality of employment survey. Ann Arbor, MI: Institute for Social Research.en_US
dc.identifier.citedreferenceQuinn, R. P., & Staines, G. L. (1979). The 1977 quality of employment survey. Ann Arbor, MI: Institute for Social Research.en_US
dc.identifier.citedreferenceRapp,C.,& Poertner,J. (1992). Social administration: Aclient-centered approach. New York: Longman.en_US
dc.identifier.citedreferenceRichan, W. C. (1984). Professional dissonance in public welfare. In F. D. Perlmutter (Ed.), Human services at risk. Administrative strategies for survival. Lexington, MA: Lexington Books.en_US
dc.identifier.citedreferenceSalamon, L. M. (1993). The marketization of welfare: Changing nonprofit and for-profit roles in the American welfare state. Social Service Review, 67(1), 16-39.en_US
dc.identifier.citedreferenceSalamon, L. M. (1995). The Reagan revolution and nonprofit organizations: The lost opportunity. In L. M. Salamon (Ed.), Partners in public service: Government-nonprofit relations in the modern welfare state (Chap. 10). Baltimore, MD: Johns Hopkins University Press.en_US
dc.identifier.citedreferenceSaxton, P. M. (1988). Vendorship for social work: Observations on the maturation of the profession. Social Work, 33(3),197-201.en_US
dc.identifier.citedreferenceSherraden, M. (1990). The business of social work. In L. Ginsberget al. (Eds.), Encyclopedia of social work (18th ed., 1990 Suppl., pp. 51-59). Silver Spring, MD: National Association of Social Workers Press.en_US
dc.identifier.citedreferenceSmith, S. R, & Lipsky, M. (1993). Nonprofits for hire: The welfare state in the age of contracting. Cambridge, MA: Harvard University Press.en_US
dc.identifier.citedreferenceStarling, G. (1993). Managing the public sector (4th ed.). Belmont, CA: Wadsworth.en_US
dc.identifier.citedreferenceVinokur-Kaplan, D., Jayaratne, S., & Chess, W. A. (1994). Job satisfaction and retention of social workers in public agencies, non-profit agencies, and private practice: The impact of workplace conditions, and motivators. Administration in Social Work, 18(3), 93-121.en_US
dc.identifier.citedreferenceWalz, T., & Groze, V. (1991). The mission of social work revisited: An agenda for the 1990s. Social Work, 36(6), 500-504.en_US
dc.identifier.citedreferenceWedel, K R. (1991). Designing and implementing performance contracting. In R L. Edwards & J. A. Yankey (Eds.), Skills for effective human services management (pp. 335-351). Silver Spring, MD: National Association of Social Workers Press.en_US
dc.identifier.citedreferenceWeinbach, R. (1990). The social worker as manager: Theory and practice. New York: Longman.en_US
dc.identifier.citedreferenceWeiner, M. E. (1990). Human services management: Analysis and applications. Belmont, CA: Wadsworth.en_US
dc.identifier.citedreferenceWeisbrod, B. (1983). Nonprofit and proprietary sector behavior. Wage differentials among lawyers. Journal of Labor Economics, 1, 246-263.en_US
dc.identifier.citedreferenceWilliams, L., & Hopps, J. G. (1990). The social work labor force: Current perspectives and future trends. In Encyclopedia of Social Work (18th ed., 1990 Suppl., pp. 289-306). Silver Spring, MD: National Association of Social Workers Press.en_US
dc.owningcollnameInterdisciplinary and Peer-Reviewed


Files in this item

Show simple item record

Remediation of Harmful Language

The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.

Accessibility

If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.