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A Competing Values Framework for Analyzing Presentational Communication in Management Contexts

dc.contributor.authorQuinn, Robert E.en_US
dc.contributor.authorHildebrandt, Herbert W.en_US
dc.contributor.authorRogers, Priscilla S.en_US
dc.contributor.authorThompson, Michaelen_US
dc.date.accessioned2010-04-14T14:06:46Z
dc.date.available2010-04-14T14:06:46Z
dc.date.issued1991en_US
dc.identifier.citationQuinn, Robert; Hildebrandt, Herbert; Rogers, Priscilla; Thompson, Michael (1991). "A Competing Values Framework for Analyzing Presentational Communication in Management Contexts." Journal of Business Communication 28(3): 213-232. <http://hdl.handle.net/2027.42/68906>en_US
dc.identifier.issn0021-9436en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/68906
dc.description.abstractCommunication specialists have long been interested in analyzing messages. More recently, they have stressed the need for evaluative tools that account for situational ex pectations and constraints. Drawing from the literature on organizational and managerial effectiveness, we constructed an empirical model applicable to presenta tional communication. Over 100 communication professors evaluated the relevance of descriptors for six different types of business presentations: three oral and three writ ten. Their judgments were used to create similarity scores, which were submitted to multidimensional scaling. A three-dimensional model emerged. This "competing values model" illustrates the dynamic interplay between the highly contrasting charac teristics of four general types of presentational communication: relational, information al, instructional, and transformational. In conclusion, we discuss the benefits of the model and suggest its usefulness as an evaluative tool, particularly for the training of managers.en_US
dc.format.extent3108 bytes
dc.format.extent1047294 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.publisherSage Publicationsen_US
dc.titleA Competing Values Framework for Analyzing Presentational Communication in Management Contextsen_US
dc.typeArticleen_US
dc.subject.hlbsecondlevelCommunicationsen_US
dc.subject.hlbsecondlevelManagementen_US
dc.subject.hlbsecondlevelEconomicsen_US
dc.subject.hlbtoplevelBusinessen_US
dc.subject.hlbtoplevelSocial Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumUniversity of Michiganen_US
dc.contributor.affiliationumUniversity of Michiganen_US
dc.contributor.affiliationumUniversity of Michiganen_US
dc.contributor.affiliationotherBrigham Young Universityen_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/68906/2/10.1177_002194369102800303.pdf
dc.identifier.doi10.1177/002194369102800303en_US
dc.identifier.sourceJournal of Business Communicationen_US
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dc.owningcollnameInterdisciplinary and Peer-Reviewed


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