Decisional Conflict and User Acceptance of Multicriteria Decision-Making Aids *
dc.contributor.author | Kottemann, Jeffrey E. | en_US |
dc.contributor.author | Davis, Fred D. | en_US |
dc.date.accessioned | 2010-06-01T20:20:39Z | |
dc.date.available | 2010-06-01T20:20:39Z | |
dc.date.issued | 1991-09 | en_US |
dc.identifier.citation | Kottemann, Jeffrey E.; Davis, Fred D. (1991). "Decisional Conflict and User Acceptance of Multicriteria Decision-Making Aids * ." Decision Sciences 22(4): 918-926. <http://hdl.handle.net/2027.42/73461> | en_US |
dc.identifier.issn | 0011-7315 | en_US |
dc.identifier.issn | 1540-5915 | en_US |
dc.identifier.uri | https://hdl.handle.net/2027.42/73461 | |
dc.description.abstract | Despite the development of increasingly sophisticated and refined multicriteria decision-making (MCDM) methods, an examination of the experimental evidence indicates that users most often prefer relatively unsophisticated methods. In this paper, we synthesize theories and empirical findings from the psychology of judgment and choice to provide a new theoretical explanation for such user preferences. Our argument centers on the assertion that the MCDM method preferred by decision makers is a function of the degree to which the method tends to introduce decisional conflict. The model we develop relates response mode, decision strategy, and the salience of decisional conflict to user preferences among decision aids. We then show that the model is consistent with empirical results in MCDM studies. Next, the role of decisional conflict in problem formulation aids is briefly discussed. Finally, we outline future research needed to thoroughly test the theoretical mechanisms we have proposed. | en_US |
dc.format.extent | 623760 bytes | |
dc.format.extent | 3109 bytes | |
dc.format.mimetype | application/pdf | |
dc.format.mimetype | text/plain | |
dc.publisher | Blackwell Publishing Ltd | en_US |
dc.rights | 1991 by the American Institute for Decision Sciences | en_US |
dc.subject.other | Decision Analysis | en_US |
dc.subject.other | Decision Processes | en_US |
dc.subject.other | Decision Support Systems | en_US |
dc.subject.other | And Human Information Processing | en_US |
dc.title | Decisional Conflict and User Acceptance of Multicriteria Decision-Making Aids * | en_US |
dc.type | Article | en_US |
dc.subject.hlbsecondlevel | Computer Science | en_US |
dc.subject.hlbsecondlevel | Mathematics | en_US |
dc.subject.hlbtoplevel | Science | en_US |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationum | Graduate School of Business Administration, The University of Michigan, Ann Arbor, MI 48109-1234 | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/73461/1/j.1540-5915.1991.tb00371.x.pdf | |
dc.identifier.doi | 10.1111/j.1540-5915.1991.tb00371.x | en_US |
dc.identifier.source | Decision Sciences | en_US |
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dc.owningcollname | Interdisciplinary and Peer-Reviewed |
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