Show simple item record

Breaking rules for the right reasons? An investigation of pro‐social rule breaking

dc.contributor.authorDahling, Jason J.en_US
dc.contributor.authorChau, Samantha L.en_US
dc.contributor.authorMayer, David M.en_US
dc.contributor.authorGregory, Jane B.en_US
dc.date.accessioned2012-01-05T22:05:42Z
dc.date.available2013-03-04T15:29:54Zen_US
dc.date.issued2012-01en_US
dc.identifier.citationDahling, Jason J.; Chau, Samantha L.; Mayer, David M.; Gregory, Jane B. (2012). "Breaking rules for the right reasons? An investigation of pro‐social rule breaking." Journal of Organizational Behavior 33(1): 21-42. <http://hdl.handle.net/2027.42/89492>en_US
dc.identifier.issn0894-3796en_US
dc.identifier.issn1099-1379en_US
dc.identifier.urihttps://hdl.handle.net/2027.42/89492
dc.publisherJohn Wiley & Sons, Ltden_US
dc.titleBreaking rules for the right reasons? An investigation of pro‐social rule breakingen_US
dc.typeArticleen_US
dc.rights.robotsIndexNoFollowen_US
dc.subject.hlbsecondlevelBusiness (General)en_US
dc.subject.hlbsecondlevelSociologyen_US
dc.subject.hlbsecondlevelEconomicsen_US
dc.subject.hlbtoplevelBusinessen_US
dc.subject.hlbtoplevelSocial Sciencesen_US
dc.description.peerreviewedPeer Revieweden_US
dc.contributor.affiliationumUniversity of Michigan, Michigan, U.S.A.en_US
dc.contributor.affiliationotherThe College of New Jersey, New Jersey, U.S.A.en_US
dc.contributor.affiliationotherNovo Nordisk Inc., New Jersey, U.S.A.en_US
dc.contributor.affiliationotherProcter & Gamble, Ohio, U.S.A.en_US
dc.contributor.affiliationotherDepartment of Psychology, The College of New Jersey, 2000 Pennington Rd., Ewing, NJ 08628, U.S.A.en_US
dc.description.bitstreamurlhttp://deepblue.lib.umich.edu/bitstream/2027.42/89492/1/job730.pdf
dc.identifier.doi10.1002/job.730en_US
dc.identifier.sourceJournal of Organizational Behavioren_US
dc.identifier.citedreferenceAlper, S., Tjosvold, D., & Law, K. S. ( 2000 ). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53, 625 – 642.en_US
dc.identifier.citedreferenceApplebaum, S. H., Iaconi, G. D., & Matousek, A. ( 2007 ). Positive and negative deviant workplace behaviors: Causes, impacts, and solutions. Corporate Governance: The International Journal of Business in Society, 7, 586 – 598.en_US
dc.identifier.citedreferenceAshford, S. J., Rothbard, N. P., Piderit, S. K., & Dutton, J. E. ( 1998 ). Out on a limb: The role of context and impression management in selling gender‐equality issues. Administrative Science Quarterly, 43, 23 – 57.en_US
dc.identifier.citedreferenceAshton, M. C. ( 1998 ). Personality and job performance: The importance of narrow traits. Journal of Organizational Behavior, 19, 289 – 304.en_US
dc.identifier.citedreferenceBagozzi, R. P., Yi, Y., & Phillips, L. W. ( 1991 ). Assessing construct validity in organizational research. Administrative Science Quarterly, 36, 421 – 458.en_US
dc.identifier.citedreferenceBanaji, M. R., Bazerman, M. H., & Chugh, D. ( 2004 ). How (un)ethical are you? Harvard Business Review, 82, 56 – 64.en_US
dc.identifier.citedreferenceBandura, A. ( 1999 ). Moral disengagement in the perpetuation of inhumanities. Personality and Social Psychology Review, 3, 193 – 209.en_US
dc.identifier.citedreferenceBarrick, M. R., & Mount, M. K. ( 1991 ). The Big Five personality dimensions and job performance: A meta‐analysis. Personnel Psychology, 44, 1 – 26.en_US
dc.identifier.citedreferenceBazerman, M. H., & Banaji, M. R. ( 2004 ). The social psychology of ordinary ethical failures. Social Justice Research, 17, 111 – 115.en_US
dc.identifier.citedreferenceBazerman, M. H., & Chugh, D. ( 2006 ). Decisions without blinders. Harvard Business Review, 84, 88 – 97.en_US
dc.identifier.citedreferenceBazerman, M. H., Chugh, D., & Banaji, M. R. (2005). When good people (seem to) negotiate in bad faith. Negotiation, 8, 1 – 4.en_US
dc.identifier.citedreferenceBettencourt, L. A., & Brown, S. W. ( 1997 ). Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviors. Journal of Retailing, 73, 39 – 61.en_US
dc.identifier.citedreferenceBok, S. ( 1989 ). Secrets. New York, NY: Vintage Books.en_US
dc.identifier.citedreferenceBrief, A. P., & Motowidlo, S. J. ( 1986 ). Prosocial organizational behaviors. Academy of Management Review, 11, 710 – 725.en_US
dc.identifier.citedreferenceChung, B. G., & Schneider, B. ( 2002 ). Serving multiple masters: Role conflict experienced by service employees. Journal of Services Marketing, 16, 70 – 85.en_US
dc.identifier.citedreferenceChugh, D., Banaji, M. R., & Bazerman, M. H. ( 2005 ). Bounded ethicality as a psychological barrier to recognizing conflicts of interest. In D. Moore, D. Cain, G. Loewenstein, & M. Bazerman (Eds.), Conflicts of interest: Problems and solutions from law, medicine, and organizational settings. London: Cambridge University Press.en_US
dc.identifier.citedreferenceComrey, A. L., & Lee, H. B. ( 1992 ). A first course in factor analysis ( 2nd ed. ). Hillsdale, NJ: Lawrence Erlbaum Associates.en_US
dc.identifier.citedreferenceCosta, P. T., & McCrae, R. R. ( 1992 ). Normal personality assessment in clinical practice: The NEO Personality Inventory. Psychological Assessment, 4, 5 – 13.en_US
dc.identifier.citedreferenceCullen, M. J., & Sackett, P. R. ( 2003 ). Personality and counterproductive work behavior. In M. Barrick, & A. M. Ryan (Eds.), Personality and work (pp. 150 – 182 ). San Francisco, CA: Jossey‐Bass.en_US
dc.identifier.citedreferenceDutton, J. E., Ashford, S. J., O'Neill, R. M., Hayes, E., & Wierba, E. E. ( 1997 ). Reading the wind: How middle managers assess the context for selling issues to top managers. Strategic Management Journal, 18, 407 – 423.en_US
dc.identifier.citedreferenceFabrigar, L. R., Wegener, D. T., MacCallum, R. C., & Strahan, E. J. ( 1999 ). Evaluating the use of exploratory factor analysis in psychological research. Psychological Methods, 4, 272 – 299.en_US
dc.identifier.citedreferenceFishbein, M., & Ajzen, I. ( 1975 ). Belief, attitude, intention and behavior: An introduction to theory research. Readings, MA: Addison‐Wesley.en_US
dc.identifier.citedreferenceFox, S., & Spector, P. E. ( 1999 ). A model of work frustration‐aggression. Journal of Organizational Behavior, 20, 915 – 931.en_US
dc.identifier.citedreferenceGalperin, B. L. ( 2003 ). Can workplace deviance be constructive? In A. Sagie, S. Stashevsky, & M. Koslowsky (Eds.), Misbehavior and dysfunctional attitudes in organizations (pp. 154 – 170 ). New York, NY: Palgrave Macmillan.en_US
dc.identifier.citedreferenceGalperin, B. L. ( 2005 ). Examination of the moderating and mediating effect of role breadth self‐efficacy in explaining deviance. In K. Mark Weaver, (Ed.), Proceedings of the Sixty‐fifth Annual Meeting of the Academy of Management (CD), ISSN 1543‐8643.en_US
dc.identifier.citedreferenceGawronski, B. ( 2004 ). Theory‐based bias correction in dispositional inference: The fundamental attribution error is dead, long live the correspondence bias. European Review of Social Psychology, 15, 183 – 217.en_US
dc.identifier.citedreferenceGilbert, D. T., & Malone, P. S. ( 1995 ). The correspondence bias. Psychological Bulletin, 117, 21 – 38.en_US
dc.identifier.citedreferenceGino, F., & Bazerman, M. H. ( 2009 ). When misconduct goes unnoticed: The acceptability of gradual erosion in others' unethical behavior. Journal of Experimental Social Psychology, 45, 708 – 719.en_US
dc.identifier.citedreferenceGino, F., & Pierce, L. (in press). Robin Hood under the hood: Wealth‐based discrimination in illicit customer help. Organization Science. DOI: 10.1287/orsc.1090.0498.en_US
dc.identifier.citedreferenceGrant, A. M. ( 2008 ). Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93, 48 – 58.en_US
dc.identifier.citedreferenceGrant, A. M., & Mayer, D. M. ( 2009 ). Good soldiers and good actors: Prosocial and impression management motives as interactive predictors of citizenship behavior. Journal of Applied Psychology, 94, 900 – 912.en_US
dc.identifier.citedreferenceGruys, M. L., & Sackett, P. R. ( 2003 ). Investigating the dimensionality of counterproductive work behavior. International Journal of Selection and Assessment, 11, 30 – 42.en_US
dc.identifier.citedreferenceHinkin, T. R. ( 1995 ). A review of scale development practices in the study of organizations. Journal of Management, 21, 967 – 988.en_US
dc.identifier.citedreferenceHofmann, D. A., & Stetzer, A. ( 1996 ). A cross‐level investigation of factors influencing unsafe behaviors and accidents. Personnel Psychology, 49, 307 – 339.en_US
dc.identifier.citedreferenceHoyle, R. H., & Duvall, J. L. ( 2004 ). Determining the number of factors in exploratory and confirmatory factor analysis. In D. Kaplan (Ed.), Handbook of quantitative methodology for the social sciences (pp. 301 – 315 ). Thousand Oaks, CA: Sage Publications.en_US
dc.identifier.citedreferenceJones, E. E. ( 1990 ). Interpersonal perception. New York, NY: Freeman.en_US
dc.identifier.citedreferenceJones, T. M. ( 1991 ). Ethical decision making by individuals in organizations: An issue‐contingent model. Academy of Management Review, 16, 366 – 395.en_US
dc.identifier.citedreferenceKarasek, R. A. ( 1979 ). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285 – 308.en_US
dc.identifier.citedreferenceKorczynski, M. ( 2002 ). Human resource management in service work. Basingstroke, UK: Palgrave Macmillan.en_US
dc.identifier.citedreferenceKunda, Z. ( 2000 ). Social cognition: Making sense of people. Cambridge, MA: MIT Press.en_US
dc.identifier.citedreferenceLevine, J. M., & Moreland, R. L. ( 1998 ). Small groups. In D. T. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), The handbook of social psychology ( 4th ed., pp. 415 – 469 ). New York, NY: McGraw‐Hill.en_US
dc.identifier.citedreferenceLittle, T. D., Lindenberger, U., & Nesselroade, J. R. ( 1999 ). On selecting indicators for multivariate measurement and modeling with latent variables: When “good” indicators are bad and “bad” indicators are good. Psychological Methods, 4, 192 – 211.en_US
dc.identifier.citedreferenceLykken, D. T. ( 1968 ). Statistical significance in psychological research. Psychological Bulletin, 70, 151 – 159.en_US
dc.identifier.citedreferenceMarch, J. G., Schulz, M., & Zhou, X. ( 2000 ). The dynamics of rules: Change in written organizational codes. Stanford, CA: Stanford University Press.en_US
dc.identifier.citedreferenceMarcus, B., & Schuler, H. ( 2004 ). Antecedents of counterproductive behavior at work: A general perspective. Journal of Applied Psychology, 89, 647 – 660.en_US
dc.identifier.citedreferenceMayer, D. M., Caldwell, J., Ford, R. C., Uhl‐Bien, M., & Gresock, A. R. ( 2007 ). Should I serve my customer or my supervisor? A relational perspective on pro‐social rule breaking. Paper presented at the 67th Annual Meeting of the Academy of Management, Philadelphia, PA.en_US
dc.identifier.citedreferenceMorgeson, F. P., & Humphrey, S. E. ( 2006 ). The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91, 1321 – 1339.en_US
dc.identifier.citedreferenceMorrison, E. W. ( 2006 ). Doing the job well: An investigation of pro‐social rule breaking. Journal of Management, 32, 5 – 28.en_US
dc.identifier.citedreferenceMuthén, L. K., & Muthén, B. O. (1998–2007). Mplus user's guide ( 5th ed. ). Los Angeles, CA: Muthén & Muthén.en_US
dc.identifier.citedreferenceNunnally, J. C. ( 1978 ). Psychometric theory ( 2nd ed. ). New York, NY: McGraw‐Hill.en_US
dc.identifier.citedreferenceOnes, D. S., Viswesvaran, C., & Schmidt, F. L. ( 1993 ). Comprehensive meta‐analysis of integrity test validities: Findings and implications for personnel selection and theories of job performance. Journal of Applied Psychology, 78, 679 – 703.en_US
dc.identifier.citedreferenceOrgan, D. ( 1988 ). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.en_US
dc.identifier.citedreferencePodsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. ( 1990 ). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1, 107 – 142.en_US
dc.identifier.citedreferencePuffer, S. M. ( 1987 ). Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, 72, 615 – 621.en_US
dc.identifier.citedreferenceRobinson, S. L., & Bennett, R. J. ( 1995 ). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38, 555 – 572.en_US
dc.identifier.citedreferenceRobinson, S. L., & O'Leary‐Kelly, A. M. ( 1998 ). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41, 658 – 672.en_US
dc.identifier.citedreferenceRotundo, M., & Sackett, P. R. ( 2002 ). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy‐capturing approach. Journal of Applied Psychology, 87, 66 – 80.en_US
dc.identifier.citedreferenceSalancik, G., & Pfeffer, J. ( 1978 ). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224 – 253.en_US
dc.identifier.citedreferenceSaucier, G. ( 1994 ). Mini‐markers: A brief version of Goldberg's unipolar Big‐Five markers. Journal of Personality Assessment, 63, 506 – 516.en_US
dc.identifier.citedreferenceSchmitt, N. W., & Stults, D. M. ( 1985 ). Factors defined by negatively keyed items: The results of careless respondents? Applied Psychological Measurement, 9, 367 – 373.en_US
dc.identifier.citedreferenceSchneider, B., White, S. S., & Paul, M. C. ( 1998 ). Linking service climate and customer perceptions of service quality: Test of a causal model. Journal of Applied Psychology, 83, 150 – 163.en_US
dc.identifier.citedreferenceSchulz, M. ( 2003 ). Impermanent institutionalization: The duration dependence of organizational rules. Industrial and Corporate Change, 12, 1077 – 1098.en_US
dc.identifier.citedreferenceSkarlicki, D. P., & Folger, R. ( 1997 ). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434 – 443.en_US
dc.identifier.citedreferenceSpector, P. E. ( 1992 ). Summated rating scale construction: An introduction. Newbury Park, CA: Sage Publications.en_US
dc.identifier.citedreferenceSpreitzer, G. M., & Sonenshein, S. ( 2003 ). Positive deviance and extraordinary organizing. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship (pp. 207 – 224 ). San Francisco, CA: Berrett‐Koehler.en_US
dc.identifier.citedreferenceSpreitzer, G. M., & Sonenshein, S. ( 2004 ). Toward the construct definition of positive deviance. American Behavioral Scientist, 47, 828 – 847.en_US
dc.identifier.citedreferenceStaw, B. M., & Boettger, R. D. ( 1990 ). Task revision: A neglected form of work performance. Academy of Management Journal, 33, 534 – 559.en_US
dc.identifier.citedreferenceStone, T. H., & Cooper, W. H. ( 2009 ). Emerging credits. Leadership Quarterly, 20, 785 – 798.en_US
dc.identifier.citedreferenceTenbrunsel, A. E., & Messick, D. M. ( 2004 ). Ethical fading: The role of self‐deception in unethical behavior. Social Justice Research, 17, 223 – 236.en_US
dc.identifier.citedreferenceThompson, B. ( 2004 ). Exploratory and confirmatory factor analysis: Understanding concepts and applications. Washington, DC: American Psychological Association.en_US
dc.identifier.citedreferenceVardi, Y., & Weitz, E. ( 2004 ). Misbehavior in organizations: Theory, research, and management. Mahwah, NJ: Lawrence Erlbaum Associates.en_US
dc.identifier.citedreferenceVardi, Y., & Wiener, V. ( 1996 ). Misbehavior in organizations: A motivational framework. Organizational Science, 7, 151 – 165.en_US
dc.identifier.citedreferenceWarren, D. E. ( 2003 ). Constructive and destructive deviance in organizations. Academy of Management Review, 28, 622 – 632.en_US
dc.identifier.citedreferenceWilliams, L. J., & Anderson, S. E. ( 1991 ). Job satisfaction and organizational commitment as predictors of organizational citizenship and in‐role behaviors. Journal of Management, 17, 601 – 617.en_US
dc.identifier.citedreferenceWorline, M. C., & Quinn, R. W. ( 2003 ). Courageous principled action. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship: Foundations of a new discipline (pp. 138 – 158 ). San Francisco, CA: Berrett‐Koehler Publishers, Inc.en_US
dc.identifier.citedreferenceZellars, K. L., Tepper, B. J., & Duffy, M. K. ( 2002 ). Abusive supervision and subordinates' organizational citizenship behavior. Journal of Applied Psychology, 87, 1068 – 1076.en_US
dc.identifier.citedreferenceZhou, X. ( 1993 ). The dynamics of organizational rules. The American Journal of Sociology, 98, 1134 – 1166.en_US
dc.owningcollnameInterdisciplinary and Peer-Reviewed


Files in this item

Show simple item record

Remediation of Harmful Language

The University of Michigan Library aims to describe library materials in a way that respects the people and communities who create, use, and are represented in our collections. Report harmful or offensive language in catalog records, finding aids, or elsewhere in our collections anonymously through our metadata feedback form. More information at Remediation of Harmful Language.

Accessibility

If you are unable to use this file in its current format, please select the Contact Us link and we can modify it to make it more accessible to you.