Developing a User-Centered Article Discovery Environment
dc.contributor.author | Chapman, Suzanne | |
dc.contributor.author | Dennis, Scott | |
dc.contributor.author | Folger, Kathleen | |
dc.contributor.author | Varnum, Kenneth J. | |
dc.date.accessioned | 2012-06-19T20:09:06Z | |
dc.date.available | 2012-06-19T20:09:06Z | |
dc.date.issued | 2012-06 | |
dc.identifier.uri | https://hdl.handle.net/2027.42/91623 | |
dc.description.abstract | This chapter discusses the user-focused research conducted at the University of Michigan Library to help make decisions about selecting and implementing a Web-scale article discovery service. A combination of methods—persona analysis, comparative evaluations, surveys, and guerrilla usability tests—were applied to bring a user-centered approach to the article discovery service decision-making process. After the selection of the Serials Solutions®1 SummonTM2 service and developing a custom interface to this resource using the SummonTM API, a follow-up user survey was conducted and search log data were analyzed to gauge the impact of the Library’s decisions on users’ research habits and their perceptions of the library. Users reported a high rate of satisfaction with the new article discovery service and, as a result, reported being more likely to use library online resources again. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | Information Science Reference (an imprint of IGI Global) | en_US |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ | en_US |
dc.subject | Discovery | en_US |
dc.subject | Summon | en_US |
dc.title | Developing a User-Centered Article Discovery Environment | en_US |
dc.type | Book Chapter | en_US |
dc.subject.hlbsecondlevel | Information and Library Science | |
dc.subject.hlbtoplevel | Social Sciences | |
dc.description.peerreviewed | Peer Reviewed | en_US |
dc.contributor.affiliationum | Library, University of Michigan | en_US |
dc.contributor.affiliationumcampus | Ann Arbor | en_US |
dc.description.bitstreamurl | http://deepblue.lib.umich.edu/bitstream/2027.42/91623/8/Developing a User-Centered Article Discovery Environment 20120926.pdf | |
dc.identifier.doi | 10.4018/978-1-4666-1821-3.ch012 | |
dc.identifier.source | Planning and Implementing Resource Discovery Tools in Academic Libraries | en_US |
dc.identifier.orcid | 0000-0002-0598-0795 | |
dc.identifier.orcid | 0000-0001-7282-1172 | |
dc.identifier.orcid | 0000-0002-0091-1037 | |
dc.identifier.orcid | 0000-0002-0091-1037 | |
dc.identifier.orcid | 0000-0002-6992-563X | |
dc.identifier.name-orcid | Chapman, Suzanne; 0000-0002-0598-0795 | en_US |
dc.identifier.name-orcid | Dennis, Scott; 0000-0001-7282-1172 | en_US |
dc.identifier.name-orcid | Varnum, Ken; 0000-0002-0091-1037 | en_US |
dc.identifier.name-orcid | Folger, Kathleen; 0000-0002-6992-563X | en_US |
dc.owningcollname | Library (University of Michigan Library) |
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